Работа Customer Service Associate Portuguese в София
90 нови обяви за работа
-
Join Our Team – Part-Time Opportunity! Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfec...
-
1,970 лв - 2,730 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe...
-
2,350 лв - 2,500 лв / месец (нето) от работодател
Администратор обслужване на клиенти в онлайн магазин за детски стоки За нас: Водеща компания с над 12 годишен опит в онлайн търговия с де...
-
At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
-
At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
-
Your potential has a place here with TTEC’s award-winning employment experience. As an E-commerce Customer Service Representative working onsite in Sofia, Bulgaria, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees...
-
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
-
1,470 лв / месец (бруто) от работодател
*Please note that the position is based in Sofia, and we will assist you to relocate. Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Cu...
-
We are growing! Our client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and become...
-
Партньор на професионалисти - това е мотото на МЕТРО Кеш енд Кери. Целта ни е да удовлетворяваме нуждите на нашите клиенти и за да я пости...
-
Описание на компанията Sutherland България търси мотивирани професионалисти в обслужването на клиенти, които да се присъединят към нашия ди...
-
We are growing! Our client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and become...
-
Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. Are you ready to start your dream job? Are you sales oriented, motivated and dynamic person searc...
-
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with French, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
-
2,490 лв - 3,790 лв / месец (нето) от работодател
Търсим човек, който обича да общува, да помага и да намира решения. Ако немският ти е на ниво C1 и искаш работа, в която ежедневието е смисле...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfect part-time position for you!
Role Overview
Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people’s lives safer and more comfortable, businesses more productive, and cities more livable.
Flexible Work Schedule! Enjoy your weekends free! Our part-time roles offer shifts between 9:00 am and 9:00 pm, Monday to Friday, helping you maintain a great work-life balance.
Hybrid Work Possibility After 6 Months!
Key Responsibilities:
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible for following the direction of management and providing feedback
What do you need?
- Exceptionally customer-focused
- Fluency in German, both in verbal and written communication
- Good level of English in both verbal and written communication (for training purposes)
- At least 6 months of experience in a front-line technical customer service role preferred
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated, and a great team player
- Excellent soft skills, particularly in
- Demonstrating empathy in active listening skills
What can you expect from us:
- Part-time role with working shifts between 9:00 a.m. – 9:00 p.m., Monday – Friday
- Competitive salary – 997 EUR
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.