2,950
Работа Technical Support Specialist
140 нови обяви за работа
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Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
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Пълно работно време Постоянна работа dormakaba Bulgaria is looking for Technical Sales Support Specialist. A job that matters: Your Tasks Sales & Distributor Support Serve as the first point of contact for international distributors, partners, and consultants. Provide remote technic...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
- Пълно работно време Постоянна работа Дистанционно интервю
Technical Support Specialist with English (Renewable Energy) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (C...
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Technical Support Specialist with English and Swedish/Dutch/Spanish (Renewable Energy experience)
Pontica Solutionsгр. София
Пълно работно време Постоянна работа Дистанционно интервю Technical Support Specialist with English and Swedish/Dutch/Spanish (Renewable Energy experience) *All interviews will be conducted remotely (online or by phone). Join the world of cutting-edge energy solutions, where advanced storage, smart invert...
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Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automati...
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We are looking for a Technical Support Specialist with excellent English skills to join our team and support customers in a Microsoft 365 / Azure environment. This is a great opportunity for someone who is passionate about technology, enjoys solving...
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HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
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About Akkodis: Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge t...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialis...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist ...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As an iRobot Support Specialist with Spanish and English ...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, cloud, edge and software engineering, we combine technology and talent to deliver end-to-end solutions, from strategy and consulting to talent development and implementation. With more than 20 years of experience in Bulgaria, our experts deliver technology solutions in the IT, Software, Cloud, and Digital fields. Our people are the foundation of our success. That’s why we champion a company culture where talent is celebrated, and diversity is embraced. Now, we are looking for more talents to join us in our mission to engineer a Smarter Future Together.
About the Job The objective of a Level 1 Agent is to deliver in-depth End-user support and strive to deliver a high level of resolution upon the first contact with the End-user. Level 1 Agents will use all available knowledge tools and resources, call tracking tools and remote-control software to achieve the defined service level objectives. They are required to quickly diagnose and triage issues, resolve Incidents and/or dispatch to the appropriate Resolution Group. They are expected to deliver a high level of customer satisfaction.
The future is here for the making. Are you ready? Let’s make the incredible happen.
About the Job The objective of a Level 1 Agent is to deliver in-depth End-user support and strive to deliver a high level of resolution upon the first contact with the End-user. Level 1 Agents will use all available knowledge tools and resources, call tracking tools and remote-control software to achieve the defined service level objectives. They are required to quickly diagnose and triage issues, resolve Incidents and/or dispatch to the appropriate Resolution Group. They are expected to deliver a high level of customer satisfaction.
Responsibities:
- Handling Business Clients Technical requests
- Focusing on customer expectations and satisfaction
- Analyzing clients' problems and providing relevant solutions
- Collaborating with other team members to provide high-quality support
Requirements:
- Fluent in Polish, confident in English
- Proficient in Microsoft Office
- Willing to communicate with business customers
- Willing to work during weekends
- Interested in resolving technical issues
- Education in a relevant field
What we offer:
- Competitive remuneration package
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
- Free Psychological Counselling via Green Line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 77 EUR /month
- Upskilling & reskilling training programs and e-learning hub
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
The future is here for the making. Are you ready? Let’s make the incredible happen.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Средна заплата за сектора
2,950 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
минимална
500 лв / месец
максимална
327,650 лв / месец
Мнения и оценки от служители
3.1
Добра 
3.3
3.0
3.0
2.9
3.3
2.4
2.3
1.4
1.3
1.9
1.5
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.