Работа Technical Support Specialist
63 нови обяви за работа
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with German and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls P...
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2ND LINE SUPPORT SPECIALIST B2B PLATFORM (e-Cat) Inter Cars SA is one of the leading European companies in distributing spare parts for passenger and commercial vehicles. The company offers a wide range of products from over 1000 suppliers, providin...
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HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
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HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and product...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Polish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Portuguese and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide ...
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Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country. If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with Nor...
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Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
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About Akkodis: Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge ...
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Application Support Engineer (Level 1) DxFeed Company Description dxFeed is a leading provider of data services for the capital markets industry. The company sources and stores direct market data feeds from various exchanges and market participants...
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2,280 лв / месец (нето) от работодател
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a varie...
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Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиенти, като им предлагаме иновативни дигитални реш...
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Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиенти, като им предлагаме иновативни дигитални реш...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support with Danish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Spanish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide sol...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
As a Fitbit Products Support Specialist with German and English, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case-by-case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background
Not bad, right?
What we expect from you:
- Very good knowledge of German language (B2 or similar) for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment
In return, we offer:
- Flexible working hours options
- Fully paid training sessions
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
2,530 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
500 лв / месец
327,650 лв / месец
Мнения и оценки от служители
Служител в бюро за помощ за икт/служителка в бюро за помощ за икт
Служителите в бюрата за помощ за ИКТ предоставят техническо съдействие на потребителите на компютри, отговарят на въпроси или разрешават компютърните проблеми за клиентите по телефон или по електронен път. Те оказват съдействие във връзка с използването на компютърен хардуер и софтуер.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- поддържане на информираност за продуктова информация
- намиране на решения на проблеми
- общуване с потребители
- управление на график за задачи
- поддържане на работен архив
Необходими основни знания
- характеристики на продуктите
- изисквания за потребител на ИКТ система
- разбиране на продукта
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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