3,530
Работа Senior Ux Designer
80 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst with Swedish and English, you will be ...
- Пълно работно време Постоянна работа Дистанционно интервю
Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst with Swedish and English, you will be ...
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Company Description Bosch Digital – Тogether we shape tomorrow We are Bosch Digital and we drive IT and digital business within Bosch. What we do We are the digital pioneers within Bosch. Our competitive portfolio, deep understanding of Bosch ...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
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Since 1954 Liebherr Appliance Division has developed and produced a wide range of high quality cooling and freezing appliances. We always inspire our customers with new benefits and also exceed the limits of what was previously possible. Always think...
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IT Business Solution Analyst Since 1954 Liebherr Appliance Division has developed and produced a wide range of high quality cooling and freezing appliances. We always inspire our customers with new benefits and also exceed the limits of what was pre...
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ЕВРО ГЕЙМС ТЕХНОЛОДЖИ ООД е производител на игрални съоръжения и казино оборудване. Компанията е сред най-бързо развиващите се фирми в Б...
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Data Engineer at Digital Banking Department, Sofia Who we are – WE ARE: Leaders in innovation and a favorite brand of thousands of Bulgarians Different and we encourage diversity - this gives us invaluable advantages Flexible, operational and wit...
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Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that be...
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Data Engineer with Python for a fully remote job About us: Bulwork is the first IT & Telco recruitment agency in Bulgaria, with 24 years of stable presence in the market. The company has established a reputation for delivering high-quality services...
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GENERATIVE AI ENGINEER (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the ...
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As a Data Engineer, you will leverage your technical skills and client-facing experience to translate customer needs into actionable project requirements. Your role involves effective communication and collaboration with stakeholders to enhance UX de...
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Our client is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are they. They are leaving the traditional bank behind them and they are choosing to move forward ...
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Какво е това?
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Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Quality Analyst with Swedish and English, you will be a part of a great team and all together will:
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Quality Analyst with Swedish and English, you will be a part of a great team and all together will:
- Monitor email, phone and chat interactions to make sure call center employees are in compliance with the established rules and regulations;
- Lead additional and refresher trainings;
- Help the agents use the most effective and efficient means for handling communication with customers without sacrificing customer service;
- Provide coaching, feedback and assistance to call center representatives to make sure they understand new quality policies and procedures.
- Analytical thinking in order to support Operations (provide insights, ad-hoc requests, trend analysis, create action plans & workshops, etc.)
- Participate in weekly/monthly calibrations sessions with client or internally
- Proactive and Positive attitude, as well as flexible approach towards ad-hoc requests
Requirements
- Fluent oral and written Swedish language skills;
- Excellent language abilities in English
- At least 6 months experience within TIE (not mandatory for candidates from within the Google team)
- Knowledge in Google Sheets, Google Slides, Windows and Internet applications
- Excellent customer and communication skills
- Well-developed interpersonal abilities, including communication, negotiation and team work
In return, we will provide you with:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- We care about our employees' well-being, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
3,530 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
950 лв / месец
максимална
7,800 лв / месец
Мнения и оценки от служители
2.8
Средно добра 
2.7
3.0
2.6
2.2
2.2
2.2
2.2
2.4
3.3
2.4
3.2
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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