IT SERVICE DESK TRAINEE (1-Year Program) (m/f/d)

Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero, in more than 30 countries in Europe and the US. Schwarz IT Bulgaria cooperate with other international teams for a wide scope of responsibilities – from business consulting, software development and business operations to IT infrastructure and system platform management. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We are fast, efficient, flexible.

The impact You will create:

Install, modify, and repair computer hardware and software

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware

Maintain daily performance of computer systems

Create user accounts and provide access to the networks

Respond to queries either in person, over the phone or online

Install computer peripherals for users and run diagnostic programs to resolve problems

Run reports to determine malfunctions that continue to occur

Process and document the messages generated by the monitoring systems

Perform cabling or network connection activities

Experience and skills You will need:

You have a degree in Computer Science, Engineering or relevant education

You have a degree in Computer Science, Engineering or relevant education

You have experience in administration of user accounts ( Active directory)

You have knowledge in Microsoft Windows OS, Microsoft ECM

You have knowledge in network devices

You have good analytical, problem-solving and decision-making skills

You are team player with very command of English language, German language is a great plus

Our offer:

Monthly gross salary 1300 BGN

Variety of opportunities with one of the strongest and largest retail companies in the world

A huge array of tools & technologies available on the spot and ready for a steady personal development

Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall

A good work-life balance with flexible working time & options for mobile work

A pleasant and diverse environment with regular events, team buildings and stimulating activities

If you are interested in our offer, please send us your up to date resume in English. We want to know you!

Your application will be reviewed in strict confidentiality. Only the approved candidates will be invited to an interview. Providing your personal data you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of possible signing of a labour contract and will be stored and operated by “Schwarz IT Bulgaria” EOOD and “Lidl Bulgaria EOOD and Co” KD in their capacity of personal data controller and personal data processor in accordance with the Bulgarian Data Protection Legislation and the General Data Protection Regulation 2016/679 (GDPR). Please have in mind that with this you give permission for your resume to be shared with other parties of the Schwarz Group.

Some are still thinking. You act.