2,620 
Работа Customer Services Executive
128 нови обяви за работа
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Пълно работно време Постоянна работа Our client, a fast-growing international company operating at the intersection of marketing, technology, and financial services, is looking to hire a CRM Manager to drive client engagement and lifecycle strategies across its Forex trading platforms. ...
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Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies attract the most suitable and skillful people. Our team consists of professionals with experience in consulti...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю About Us: We're a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, d...
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Мениджър връзки Премиум клиенти за София В Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиенти, к...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
DECATHLON is the biggest sporting goods retailer in the world with more than 1 700 stores in 60 countries. All 100 000 of us working in DECATHLON live and breathe with our common purpose: “To move people through the wonders of sport”. In Bulgari...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Wij zoeken jou! Een gloednieuwe kans wacht op je! Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte ...
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В дирекция "МСП Банкиране" търсим своя нов колега, на който да предложим предизвикателството за заеме позиция Мениджър връзки с малки и с...
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Grove Global Consult is a consulting and recruitment agency providing strategic consulting and talent acquisition services to companies worldwide. Our client is an international company operating in a dynamic and fast-paced environment. They are cur...
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Are you looking for a job where you’ll not only feel like part of a team, but also have the opportunity to grow, whilst being in an amazing atmosphere? Here is the perfect place for you! For over three years, we have been growing in the online bett...
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Мениджър връзки Премиум клиенти - гр. Бургас В Банка ДСК се стремим непрестанно да предоставяме най-доброто изживяване на нашите клиент...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
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Customer Success Manager with English *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our glo...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Wij zoeken jou! Een gloednieuwe kans wacht op je! Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte ...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Our client, a fast-growing international company operating at the intersection of marketing, technology, and financial services, is looking to hire a CRM Manager to drive client engagement and lifecycle strategies across its Forex trading platforms.
?About the Role: This is a data-driven CRM role focused on optimizing the full client lifecycle – from onboarding to retention and reactivation.
You will play a key role in shaping how traders interact with the platform, using data, segmentation, and automation to drive engagement, improve retention, and increase customer lifetime value. The role is office-based (Sofia) and offers close collaboration with Marketing, Sales, Product, and Retention teams.
? Apply If you’re interested in building data-driven CRM strategies and working closely with real user behavior and business impact, we’d love to hear from you.
All applications will be treated as strictly confidential. Only short-listed candidates will be contacted.
License for recruitment for Bulgaria: № 2399 / 15.11.2017. License for administration and protection of personal data: № 432025 / 23.10.2017
?About the Role: This is a data-driven CRM role focused on optimizing the full client lifecycle – from onboarding to retention and reactivation.
You will play a key role in shaping how traders interact with the platform, using data, segmentation, and automation to drive engagement, improve retention, and increase customer lifetime value. The role is office-based (Sofia) and offers close collaboration with Marketing, Sales, Product, and Retention teams.
Key Responsibilities:
- Own and execute CRM strategy across the full customer lifecycle (onboarding, activation, retention, reactivation).
- Plan and manage segmented and personalized campaigns (email, push, SMS, in-platform messaging).
- Analyze trader behavior (deposits, activity, churn signals) and build automated customer journeys.
- Optimize bonuses, promotions, and loyalty programs in line with regulatory requirements.
- Monitor and improve key KPIs: retention, churn, LTV, conversion rates.
- Work cross-functionally with Marketing, Product, and Sales teams.
- Ensure all communications are compliant with financial regulations and GDPR.
- Manage CRM tools and platforms (e.g., Salesforce, HubSpot, Braze, etc.).
- Run A/B tests and continuously optimize campaign performance.
- Maintain high-quality CRM data, segmentation, and reporting.
What We’re Looking For:
- 3+ years of experience in CRM / lifecycle marketing/retention.
- Experience in Forex, CFD, crypto, fintech, or financial services.
- Strong understanding of trader behavior and lifecycle dynamics.
- Hands-on experience with CRM platforms and automation tools.
- Solid analytical mindset and ability to work with data and KPIs.
- Understanding of compliance and regulations in financial services.
- Strong communication skills and ability to work cross-functionally.
- Proactive, structured, and performance-driven approach.
⭐Nice to Have
- Experience with regulated brokers.
- SQL or advanced data analysis skills.
- Background in retention or client success teams.
- Experience with multi-market or multi-language campaigns.
What’s in It for You:
- Opportunity to work in a high-impact, data-driven CRM role within fintech/Forex
- Direct influence on customer lifecycle, retention, and revenue growth
- Collaborative and dynamic environment across multiple business functions
- Office-based role with structured working hours (09:00 – 18:00)
- Benefits package including:
- Multisport card
- Additional health insurance
- Fresh fruits and refreshments in the office
? Apply If you’re interested in building data-driven CRM strategies and working closely with real user behavior and business impact, we’d love to hear from you.
All applications will be treated as strictly confidential. Only short-listed candidates will be contacted.
License for recruitment for Bulgaria: № 2399 / 15.11.2017. License for administration and protection of personal data: № 432025 / 23.10.2017
Социални Придобивки
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Средна заплата за сектора
2,620 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
650 лв / месец
максимална
404,150 лв / месец
Финален преглед
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