Работа Софтуерен Тестер
36 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
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Пълно работно време Постоянна работа Mid./Sr. Manual QA Expert DSK Bank is one of the leading banks in Bulgaria, with a great IT team of more than 250 IT talents, experiencing professional growth and development every day. Now we are the biggest and fastest growing player on the bank m...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst with Polish and English, you will be a...
- Пълно работно време Постоянна работа Дистанционно интервю
Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst with Czech, Slovak and English, you wi...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
QA Specialist with German Sopra Steria, a major technology company in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. At Sopra Steria, we firmly believe digital techno...
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Senior Audio QA - Survival - CA Sofia Based at our well-established studio in Sofia, Bulgaria, you will be working as a key member of the team on our upcoming Survival title, the sequel to Alien: Isolation. In this role, you will be able to make a r...
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The Manual QA Specialist is vital in the crypto services, overseeing the quality assurance process from start to finish. They bring a unique blend of technical acumen, detailed reporting, issue tracking, and business insight, ensuring that crypto ser...
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Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utili...
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Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the leading ecosystem for a better l...
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DEVOPS ENGINEER FOR API GATEWAY Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and Pre...
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DevOps Engineer Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to emp...
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6,780 лв - 8,580 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a product engineering company, ...
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LINUX DEVOPS ENGINEER (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the US. Our vision is to be the l...
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Top Skills Recruitment is an agency that provides a full range of services in the HR sphere. We assist Bulgarian and international companies in attracting the most suitable and skillful people for them. Our team consists of professionals with experie...
- 7,000 лв - 9,500 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи
Human Power BG is an HR agency that offers consultations and recruitment for some of the best companies in Bulgaria. ~~~ Our client is a leading investment advisory firm based in Chicago, which provides a comprehensive and fully integrated wealth ma...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Quality Assurance Specialist with Romanian (Based in Varna Office)
- Пълно работно време
- Постоянна работа
- Дистанционно интервю
Пълно описание
Who we are
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking and more.
What we are looking for
Our partner is a well-known international company. Currently, they are opening their new service center in Bulgaria, and we are looking for: Quality Assurance Specialist with Romanian and English, who will work in our offiice in Varna.
In this role, you will be responsible for enhancing our customer experience initiatives, analyzing customer feedback, and implementing strategies to improve overall customer satisfaction.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking and more.
What we are looking for
Our partner is a well-known international company. Currently, they are opening their new service center in Bulgaria, and we are looking for: Quality Assurance Specialist with Romanian and English, who will work in our offiice in Varna.
In this role, you will be responsible for enhancing our customer experience initiatives, analyzing customer feedback, and implementing strategies to improve overall customer satisfaction.
Responsibilities:
- Analyze customer feedback to identify strengths and areas for improvement.
- Share ideas to improve the customer experience and enhance product satisfaction.
- Collaborate with cross-functional teams to resolve issues and support customer needs.
- Monitor customer interactions to ensure consistent, friendly, and on-brand communication.
- Conduct quality checks and provide constructive feedback to help the team improve.
- Track and interpret trends in data and reports to guide strategy.
- Support continuous improvement initiatives across customer experience projects.
- Mentor junior team members and contribute to their professional development.
- Create and maintain training materials and service guides.
Qualifications
- Fluent in Romanian language - C1/C2
- Good knowledge of English language - B2
- 1+ year of experience in a similar role,
- Strong communication skills—clear, friendly, and professional in both speaking and writing.
- Skilled at problem-solving and process improvement.
- Proficient in Microsoft Office (especially Excel and PowerPoint); experience with CRM and feedback tools.
- Team-oriented, collaborative, and organized with a sharp eye for detail.
- Comfortable multitasking and prioritizing in a fast-paced environment.
- Proactive, adaptable, and eager to learn new tools and techniques.
What we offer
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and various discounts
- Transportation / Utilities allowance
- Competitive salary and clear career progression
- World-class on-the-job training
- Work in a cozy office
Additional Information
All your information will be kept confidential according to EEO guidelines.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,340 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
650 лв / месец
максимална
10,000 лв / месец
Мнения и оценки от служители
3.5
Добра 
3.2
3.3
3.2
3.0
3.5
3.2
4.2
3.9
3.9
3.8
4.0
Финален преглед
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