Работа Софтуерен Тестер в София
19 нови обяви за работа
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst Team Lead with English, you will be an...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst with German and English, you will be a...
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Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utili...
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Networking QA Specialist You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; A su...
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Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utili...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
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Senior DevOps Engineer Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. Nexo is the world’s leading digital assets institution. The company’s mission is to maxi...
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Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult...
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SENIOR DEVOPS ENGINEER WITH GOLANG (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produkt...
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UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being ...
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Sopra Steria, a major technology company in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. At Sopra Steria, we firmly believe digital technology can create opportuniti...
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SEGA QA Associate Functionality Tester SEGA Studio Operations Sofia is dedicated to serving SEGA’s Development teams in providing quality, timely, and effective QA services. The Centre is based in Business Park Sofia, nearby Mladost 4 district. W...
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8,000 лв - 11,000 лв / месец (нето) от работодател
Human Power BG is an HR agency that offers consultations and recruitment for some of the best companies in Bulgaria. ~~~ Our client is a leading investment advisory american firm which provides a comprehensive and fully integrated wealth management ...
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myPOS is an innovative fintech company serving small and medium-sized business clients across the European Economic Area, Switzerland and the UK. It provides easy and convenient in-store, online and on-the-go payment solutions to more than 200,000 bu...
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Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Quality Analyst Team Lead with English, you will be an integral part of an exceptional team, collectively working to:
- Oversee the development, implementation and management of customer experience processes
- Ensure Quality systems are fully compliant with client, regulatory, legislative and business requirements
- Define, organize and optimize the process of customer experience for the respective operational unit of the company
- Fulfill the role of management representative for the Quality Management system
- Ensure that customer requirements are understood and achieved for the life cycle of the project
- Prepare for and manage customer and regulatory audits
- Ensure prompt actions are taken for issues relating to product and quality systems
- Update management on quality-related issues and carry out root cause analysis where appropriate
- Lead the quality review process
- Participate and support all design and process validation efforts
- Lead a team of CE Analysts
We are looking for someone with:
- Experience: 2+ years in a people management role within a customer experience environment
- Language Skills: Fluent in spoken and written English
- Ability to manage high paced projects, strong analytical, organizational and project management skills
- Technical Proficiency: Proficiency in MS Office Suite/Google Suite
- Attributes: Patience, a positive attitude, and strong leadership skills
If you are passionate about customer experience management and looking to make a significant impact, we would love to hear from you!
We care about our employees' well-being, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
4,040 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
650 лв / месец
10,000 лв / месец
Мнения и оценки от служители
Финален преглед
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