Работа Intern Quality Assurance в София
25 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Quality Analyst with Italian and English, you will be ...
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As a Sales Ops Quality Analyst with Romanian, you will play a crucial role in ensuring the highest standards of quality within our managed services processes. You will be responsible for performing quality audits, providing constructive feedback, and...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. We are looking for a Quality Assurance Specia...
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About us The cleversoft group is a leading provider of cloud-based RegTech solutions for the financial services industry. The company is headquartered in Munich and has offices in Amsterdam, The Hague, Frankfurt, Luxembourg, Sofia and Sevilla. The c...
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The Manual QA Specialist is vital in the crypto services, overseeing the quality assurance process from start to finish. They bring a unique blend of technical acumen, detailed reporting, issue tracking, and business insight, ensuring that crypto ser...
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Stand out and lead the way. Define an industry. Forge the path to truly blockchain-based, deflationary, and limitless finance. Nexo is the world’s leading digital assets institution. The company’s mission is to maximize the value and utili...
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6,780 лв - 8,580 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Our Client is a product engineering company, ...
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About us cleversoft group is a leading provider of cloud-based RegTech solutions for the financial services industry. Our team supports over 1,000 financial institutions worldwide in optimizing advisory and compliance-related business processes. cl...
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DevOps Engineer (Data Services) Challenge mastered. #MakeITHappen Did you know that A1 Bulgaria is working on international projects as well? Our wide portfolio has long past the telecom services, and we are now offering digital solutions to mill...
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CTeam is a recruitment agency, part of a group of companies, offering a wide range of services in the field of human resources management, combining one of the best international practices and knowledge of the local market. For one of our clients, c...
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Site Reliability Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; A s...
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Our client is a German product company striving to be a dependable technology partner to the retail businesses it empowers. They provide a wide range of expertise in all areas of IT – from classic software development and IT consulting to AI applic...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Who we are
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking and more.
What we are looking for Our partner is a well-known international company. Currently, they are opening their new service center in Bulgaria, and we are looking for: Quality Assurance Specialist
In this role, you will be responsible for enhancing our customer experience initiatives, analyzing customer feedback, and implementing strategies to improve overall customer satisfaction.
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking and more.
What we are looking for Our partner is a well-known international company. Currently, they are opening their new service center in Bulgaria, and we are looking for: Quality Assurance Specialist
In this role, you will be responsible for enhancing our customer experience initiatives, analyzing customer feedback, and implementing strategies to improve overall customer satisfaction.
What You’ll Be Up To:
- 24/7 Ready: We’re a round-the-clock operation, so you’re cool with flexible shifts—including evenings, weekends, or holidays—because great service never sleeps.
- Office Vibes Only: This role is 100% on-site—you’ll be working from the office, collaborating face-to-face with the team, and soaking in the energy (and coffee) of our shared workspace.
- Listen & Learn: Dive into customer feedback to spot what’s working and what needs a glow-up in our products and services.
- Make It Better: Bring your ideas to the table and help create strategies that level up the customer experience and make people actually love using our stuff.
- Team Player Vibes: Work side-by-side with different teams to solve problems, fix processes, and make sure customers feel heard and supported.
- Quality Check: Keep an eye on how we interact with customers—making sure everything stays on-brand, helpful, and friendly.
- Audit Like a Pro: Run regular quality checks and give helpful, real feedback to help teammates keep getting better.
- Track the Trends: Analyze reports and data to understand what’s going great and what needs a boost.
- Always Improving: Jump into projects and ideas that aim to continuously upgrade the customer experience.
- Stay in the Know: Keep up with the latest trends and best practices in the world of customer experience.
- Be a Mentor: Share your knowledge and support junior teammates as they grow into customer service superheroes.
- Build Resources: Help create cool training materials and guides so everyone knows how to crush it at customer service.
Requirements:
- You’ve got at least a year of experience in a similar role and can show us how you’ve helped boost customer satisfaction and loyalty.
- You’re confident when it comes to both talking and typing—clear, friendly, and professional is your style.
- You love breaking things down, finding smart solutions, and making things better.
- You know your way around Microsoft Office (especially Excel and PowerPoint) and have some experience with CRM systems and customer feedback tools.
- You work well with others and love being part of a team that’s all about collaboration and good vibes.
- You’ve got a sharp eye for the little things and keep everything organized and on point. Helping people is your thing.
- You care about creating positive experiences and making customers feel valued. You’re comfortable juggling tasks and know how to prioritize when things get busy.
- You’ve been involved in making processes better and are all about trying new ways to get things done.
- You’re reliable, meet deadlines, and know how to keep things moving.
- You adapt quickly, love learning new tools and techniques, and aren’t afraid of a little change.
Additional Information:
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and various discounts
- Transportation / Utilities allowance
- Competitive salary and clear career progression
- World-class on-the-job training
- Work in a cozy office
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
4,110 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
650 лв / месец
максимална
10,000 лв / месец
Мнения и оценки от служители
3.5
Добра 
3.2
3.3
3.2
3.0
3.5
3.2
4.2
3.9
3.9
3.8
4.0
Специалист, тестване софтуер
Специалистите по тестване на софтуери работят в среди за изпитване, оценяват продукти, проверяват качеството и точността или създават скриптове за тестове. Те разработват тестове, които след това се привеждат в действие от проверяващи.
Необходими основни умения
- определяне на цели за гарантиране на качеството
- докладване на резултатите от изпитване
- планиране на тестване на софтуер
- разработване на набор за тестване на ИКТ
- осигуряване на документация за тестване на софтуер
- извършване на тестване на софтуер
Необходими основни знания
- нива на тестване на софтуер
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.