Работа Technical Support в София
234 нови обяви за работа
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Client Support Specialist with German *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our glo...
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CTeam is a recruitment agency, part of a group of companies, offering a wide range of services in the field of human resources management, combining one of the best international practices and knowledge of the local market. For one of our clients, a...
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dormakaba Bulgaria is looking for a Technical Coordinator for our main office in Druzhba. A job that matters: Your Tasks Internal Sales & Order Coordination Receive, review, and validate incoming project requests and technical inputs from interna...
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dormakaba Bulgaria is looking for a Technical Coordinator for our main office in Druzhba. A job that matters: Your Tasks Internal Sales & Order Coordination Receive, review, and validate incoming project requests and technical inputs from interna...
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Customer Support Agent with German - chat and email Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus...
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Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelle...
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Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelle...
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STACKIT CLOUD TECH LEAD SOFTWARE ENGINEER STORAGE (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole Schwarz group of more than 30 countries in Europe and the U...
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Employee Success Coach DSK Bank is part of OTP Group – one of the leading banking groups in Central and Eastern Europe. Our amazing company is following an ambitious journey, which requires bright and motivated people to build its successful futu...
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Employee Success Coach DSK Bank is part of OTP Group – one of the leading banking groups in Central and Eastern Europe. Our amazing company is following an ambitious journey, which requires bright and motivated people to build its successful futu...
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Tech support specialist with finnish or italian or norwegian or romanian
Астреа Рикрутмънт Eоодгр. София
1,860 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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1,710 лв - 2,170 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Customer Support Agent with French and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with Japanese and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
- *All interviews will be conducted remotely (online or by phone).
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.
What we are looking for:
- Strong communication skills in German (C1) and English (C1).
- Good knowledge of Office 365.
- A customer-oriented mindset and willingness to assist others.
- Problem-solving abilities and a proactive attitude.
- Technical skills are a plus, but not mandatory – we provide full training to ensure your success!
- Team player with a positive and open-minded approach.
- Provide first-level support for basic hardware, software, and network issues.
- Troubleshoot checkout and delivery system challenges with guidance from senior staff.
- Help manage user accounts and permissions.
- Support simple technical queries and escalate more complex cases when necessary.
- Log incidents and follow up using ticketing systems.
- Communicate solutions effectively to users and provide excellent customer service.
- Gain valuable skills in IT and customer service with hands-on experience.
- Be part of a supportive and innovative team environment.
- Fixed working hours.
- Referral bonuses.
- Additional health insurance and other social benefits. Exclusive discounts & offers. Digital food vouchers.
- Open-minded management team promoting innovation, and personal and professional development.
- Permanent employment; full-time or part-time option.
Средна заплата за сектора
2,160 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.