At LEAD Consult, we’re a team of 100+ people helping Europe’s energy, utility, and finance companies modernize trading, connect complex systems, and turn data into better decisions. We combine consulting with solution building, working on high-impact client projects with a strong focus on real outcomes. We put people and clients first. We work with integrity, take ownership, and stay flexible and creative when solving complex problems. We care about long-term partnerships, honest communication, and knowledge sharing, and we value great people over perfect CVs. We’re remote-first and focused on doing work we’re proud of together. As we grow, clear and meaningful communication matters more than ever. That’s where this role comes in.

We are looking for an experienced HR Operations Specialist to play a key role in managing HR administration, labor relations, internal HR processes, and ensuring full compliance with Bulgarian and EU legislation. The role is strongly focused on HR Operations, documentation, policies, payroll coordination and support, occupational health and safety, and data protection.

What's great in the job?

• Competitive remuneration and bonus scheme linked to individual performance and company results
• 25+ days annual paid leave
• Work flexibility and remote work
• Food vouchers
• MultiSport card
• Employee Assistance Program
• Working place in a class A building situated a few steps form a subway line and public transport
• Opportunities for personal and professional growth
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more)
• A detailed company training on highest standards
• A chance to work in friendly and supportive culture
• Tremendous growth opportunities in fast moving international team

Responsibilities

• End-to-end HR administration across the employee lifecycle – hiring, changes, and termination of employment relationships
• Preparation and administration of employment contracts, supplementary agreements to the employment contracts, civil contracts, job descriptions, HR orders and related to HR internal documentation
• Administration of registration and compliance with deadlines towards the National Revenue Agency (NRA) and maintenance of employee personnel files
• Issuing, updating, and closing employment record books in accordance with Bulgarian labor legislation
• Maintain accurate employee records and HR databases
• Preparing and maintaining payroll-related data and coordinating with payroll specialist and external service provider· Administration of annual leave, sick leave, and other absences
• Administration of company benefit policy
• Preparation of HR reports and participation in salary benchmarking and market surveys
• Drafting, updating, and maintaining internal HR policies, rules, and procedures
• Participation in internal and external HR audits and inspections by authorities
• Coordination of activities related to Health and Safety. Maintaining the necessary documentation, briefings and risk assessments.
• Ensuring compliance with GDPR and the Bulgarian Personal Data Protection Act. Supporting investigations related to data protection incidents and signals. Monitoring changes in Bulgarian and EU data protection legislation.
• Supporting the recruitment and onboarding process when required
• Supporting training initiatives, performance management process, and internal HR programs, HR projects and events

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in HR Operations, HR Administration, or HR Generalist roles
• Solid knowledge of Bulgarian Labor Code, social security legislation, and related regulations
• Hands-on experience with health and safety services and GDPR
• Experience in drafting internal policies and HR documentation
• Excellent interpersonal and communication skills.
• High level of accuracy, organization, planning and time management, presentation skills
• Persistent mindset, proactive and positive approach
• Hands-on mentality and team player
• Strong analytical and problem-solving skills
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in HR various systems and Microsoft Office Suite.
• Fluency in English (reading, writing, and speaking) is required.