Работа Project Manager Operations
12 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique v...
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3,500 лв - 5,000 лв / месец (нето) от работодател Пълно работно време Постоянна работа Астралис България ООД е фирма занимаваща се с ВНОС И ТЪРГОВИЯ НА СТРОИТЕЛНА ТЕХНИКА. В момента търсим УПРАВИТЕЛ / ОПЕРАТИВЕН ДИРЕКТОР, ко...
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"Форего Пропърти Мениджмънт" ООД е фирма работеща в сферта на недвижимото имущество, хотелиeрство и ресторантьорство. Търсим да назначим...
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Верига хотели Grand Hotel Bansko, Grand Hotel Sveti Vlas и Grand Hotel Therme са изискани комплекси в топ дестинации. Всеки от тях предлага уникално съчетание от лу...
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Operations Manager About Us We are the food travel experts. So, what does that mean? It means that we are experts in creating and running food outlets in locations where people are on the move (Airports and Railway stations). Operating in nearly 40 c...
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Пълно работно време Постоянна работа F&B Operations Manager Who we are With a united offering of travel retail, F&B, hybrid and convenience, across airports, motorways, cruises, railways and more, operating in 1,200 locations across 73 countries and 60,000+ employees, our exte...
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We’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and ...
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Ние, в М2С Сървисис търсим подходящ кандидат за позицията "Оперативен Мениджър Охранителни Услуги". Длъжностна Характеристика: Операти...
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BUSINESS ANALYST We are: Bulwork is the first IT recruitment agency in Bulgaria with 24 years of significant presence in the market. The company has established a reputation for delivering high-quality services to candidates and clients. Our clien...
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About us: Veolia Group is the global leader in optimized resources management. With about 220 000 employees worldwide, the Group designs and provides water, waste and energy management solutions, that contribute to the sustainable development of comm...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
We are LPP – one of the largest leaders in the fashion industry. We operate in more than 39 countries on an international level with our brands RESERVED, CROPP, HOUSE, MOHITO and SINSAY. With more than 27, 000 passionate teams we reach millions of ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that bei...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
About your next great opportunity:
This is your moment to lead a team for one of our biggest clients.
What makes this role exciting?
This role is 100% on-site—you’ll be working and traveling between our cozy offices in Varna and Ruse.
The Operations Manager position demands a critical balance in addressing the needs of client customers, the client, program financials, and employees. This role carries significant responsibilities that directly impact the success of our organization and our clients.
All your information will be kept confidential according to EEO guidelines.
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
About your next great opportunity:
This is your moment to lead a team for one of our biggest clients.
What makes this role exciting?
This role is 100% on-site—you’ll be working and traveling between our cozy offices in Varna and Ruse.
The Operations Manager position demands a critical balance in addressing the needs of client customers, the client, program financials, and employees. This role carries significant responsibilities that directly impact the success of our organization and our clients.
Responsibilities:
- Oversee and maintain accountability for Key Performance Indicator (KPI) performance across all aspects of the account.
- Develop and implement strategic staffing and capacity planning initiatives to ensure optimal resource allocation.
- Design and execute comprehensive training programs to enhance team capabilities and maintain service excellence.
- Direct day-to-day operations with a focus on efficiency, productivity, and adherence to established protocols.
- Implement and manage robust quality assurance measures to maintain the highest standards of service delivery.
- Produce and analyze detailed reports on account performance, identifying trends and recommending data-driven improvements.
- Foster a culture of employee engagement and professional development within the team.
- Serve as the primary liaison between various stakeholders, including front-line consultants, Team Managers, senior leadership, and the client.
- Ensure strict compliance with all contractual obligations and internal policies.
- Proactively identify and mitigate potential risks to account performance and client satisfaction.
- Collaborate effectively with Key Departments and stakeholders.
Requirements:
- A university degree is essential.
- Fluent in English.
- Proficiency in Romanian, Czech, Greek, Portuguese and/or German languages will be considered as an advantage.
- Demonstrable proficiency in computer applications is mandatory, including advanced skills in MS Word, MS Excel, MS PowerPoint, and extensive knowledge of internet-based technologies.
- A minimum of 4-5 years of relevant experience in BPO industry or similar, demonstrated experience in people and stakeholder management.
- Proven track record in managing large teams and implementing organizational change management strategies.
- Exceptional communication skills, both written and verbal, with the ability to deliver high-level presentations.
- Demonstrated capacity to efficiently manage time and simultaneously oversee multiple schedules, meetings, and initiatives.
- Proven ability to conceptualize, develop, and execute highly effective service delivery strategies.
- Demonstrated proficiency in cross-cultural negotiations and remote communication.
- Willingness to travel between Sutherland's sites (around 70% of the time).
What we offer:
- Long-term job security with a permanent contract
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and paid breaks
- Competitive salary and clear career progression
- World-class on-the-job training
- Work in a cozy office
All your information will be kept confidential according to EEO guidelines.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,530 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
700 лв / месец
максимална
11,000 лв / месец
Мнения и оценки от служители
3.5
Добра 
3.2
3.3
3.2
3.0
3.5
3.2
4.2
3.9
3.9
3.8
4.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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