Работа Operations Support в София
107 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю The Learning & Development team is looking for a Learning Excellence Program Manager to optimize and validate core curricula to enhance the proficiency and development speed of Team Leaders and Operations Managers. By implementing AI-driven learning...
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2,500 лв - 3,500 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Top Skills Recruitment is a recruitment agency founded by professionals with extensive experience in Business Process & IT Outsourcing. We aim to connect top talent with career opportunities that match their aspirations while offering high-standard s...
- Пълно работно време Постоянна работа
Description Plus500 is a global multi-asset fintech group operating technology-based trading platforms. Plus500 offers customers a range of trading products, including Contracts for Difference ("CFDs") and share dealing, as well as futures and option...
- 3,900 лв - 4,530 лв / месец (нето) от работодател Пълно работно време Постоянна работа
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
- Пълно работно време Постоянна работа
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
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As Business Partnership Manager you will be responsible for building and maintaining relationships with the company's partnerships in the EMEA market. Primary responsibilities (not limited to) · Identifying and targeting institutional referring br...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Associate Business Architect Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
SENIOR DEVOPS ENGINEER WITH GOLANG (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produkt...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
SENIOR DEVOPS ENGINEER WITH GOLANG (m/f/d) Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produkt...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Our deep expertise, technology-driven delivery and continu...
- Пълно работно време Постоянна работа
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
- Пълно работно време Постоянна работа
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
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Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
The Learning & Development team is looking for a Learning Excellence Program Manager to optimize and validate core curricula to enhance the proficiency and development speed of Team Leaders and Operations Managers.
By implementing AI-driven learning solutions and ensuring timely training program completion, the role aims to reduce time to proficiency, support consistent talent readiness, and ensure competency alignment.
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
By implementing AI-driven learning solutions and ensuring timely training program completion, the role aims to reduce time to proficiency, support consistent talent readiness, and ensure competency alignment.
Key Responsibilities:
- Data Analysis: Perform comprehensive data analysis to validate and optimize TL and OM core curriculum.
- Training Delivery: Ensure timely training delivery and completion for bench creation and onboarding. Improve analytics dashboards to monitor training completion.
- Curriculum Validation and Optimization: Conduct a curriculum validation to identify gaps, develop assessments to measure the effectiveness of the training, and update/redesign curriculum to align with operational needs and client expectations.
- Governance and SME Coalition: Establish a governance board for business prioritization of L&D updates and changes. Collaborate with regional representatives, sponsors, and PMO resources on execution and implementation.
- AI Integration: Explore and implement Gen AI tools to enhance learning effectiveness and speed to proficiency. Pilot test and integrate Gen AI solutions into the learning ecosystem.
- Implementation Plan Execution: Oversee the implementation plan, including analysis, recommendations, and realization of benefits according to defined timelines (Q1-Q4).
- Dashboard Management: Manage dashboards to support governance, bandwidth, and focus areas. Ensure new standards integrate into SOPs, onboarding programs, training materials, and coaching practices.
- KPI Development: Define and track KPIs to measure progress and impact, including attrition reduction, improved performance metrics, employee engagement scores, and client satisfaction scores.
Qualifications:
- Experience: Minimum of 8 years of experience in learning and development, business analysis, program management, or a related role.
- Education: Bachelor’s degree in Education, Business Administration, Human Resources, or a related field.
- Proficiency in data analysis and dashboard management.
- Expertise in curriculum development and instructional design.
- Knowledge of AI-driven learning solutions and their implementation.
- Strong understanding of governance and prioritization processes.
- Excellent communication and collaboration skills with both technical and non-technical stakeholders.
- Ability to manage multiple projects and deliver results within defined timelines.
In return, we will give you:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Мнения и оценки от служители
2.8
Средно добра 
2.8
3.1
2.7
2.3
2.3
2.3
2.3
2.5
3.4
2.5
3.3
Финален преглед
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