Работа Kundenservice
130 нови обяви за работа
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Client Care Specialist with French (FinTech) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to ...
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Customer care associate specialist with slovak or romanian and english (on-side)
Астреа Рикрутмънт Eоодгр. София
2,250 лв - 2,560 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Customer service representative with czech or polish or hungarian with english (day/later hybrid)
Астреа Рикрутмънт Eоодгр. София
1,940 лв - 2,480 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Customer Support Agent with English - Night Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Romanian, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to ev...
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous perso...
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person! ...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Representative with Romanian and English you wil...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Representative with Czech & Englis...
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Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exceptional service to our cli...
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2,820 лв - 3,090 лв / месец (нето) от работодател
,,БАБ Консулт'' ЕООД е лицензирана агенция за подбор и консултиране на персонал (регистрационен номер 3051/2020 г.) в Агенцията по заетостта, к...
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Yes, we continue expanding! We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. Your typical day: As a representative of the brand, you will be expected ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
- *All interviews will be conducted remotely (online or by phone).
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Become part of a French company specializing in transforming financial services for small businesses by enabling seamless integration of white-labelled banking features. Their platform empowers businesses to effortlessly embed banking services like accounts, cards, and payments while simplifying regulatory compliance.
What would you do on this role:
- Act as the main point of contact for customers, managing inquiries through the ticketing system and providing fast, empathetic responses.
- Stay up to date on product features to effectively assist customers, solve issues, and clearly communicate technical details as updates are rolled out.
- Help improve customer-facing resources like FAQs and troubleshooting guides, ensuring they are clear, useful, and easy for customers to access.
- Suggest ways to improve workflows and tools, collaborating with the team to find solutions that enhance efficiency and customer support quality.
- Help the team meet its objectives and KPIs, delivering high-quality support that ensures customer satisfaction and long-term loyalty.
- Fluency in French (C1). Good communication skills in English (B2).
- Minimum 2 years of experience in a Customer Support role.
- Prior experience in banking or fintech is a plus.
- Excellent soft skills with a customer-focused mindset, strong collaboration, and interpersonal abilities.
- Strong analytical skills and a proactive approach to process optimization.
- Detail-oriented and highly organized, with the ability to work both independently and collaboratively in a team environment.
- An attractive remuneration. Referral bonuses.
- Fixed working hours. (Monday-Friday; 10:00-19:00)
- 20 days of paid leave per year + 2 days off for volunteering
- Digital food vouchers.
- Full training provided. Hybrid model after training.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, personal, and professional development.
- Permanent employment; full-time.
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Финален преглед
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