2,460
Работа It Expert
13 нови обяви за работа
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Пълно работно време Постоянна работа For our Transactional IT Systems Department, we are looking for self-driven and motivated candidates for the position of IT Service Desk Expert What we do: Postbank is Top Employer for 2024, Bank of the year for 2021 and it is in top 5 Banks in Bulg...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
We are Expert Allies, an employee-focused company dedicated to outsourcing and delivering top-tier IT specialists to our clients. We are deeply committed to investing in our team members, supporting their ongoing education, and fostering their growth...
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Our partner is a leading global payment service provider. Their payments solution is available through a simple integration, offering a wealth of features, including global acquiring, alternative payment methods, fraud and risk management, card issui...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
We are Expert Allies. An Employee-oriented company, specializing in outsourcing and providing the best of the best specialists in the IT industry for our clients. We are keen to invest in our colleagues to satisfy their needs, educate them, and conti...
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We are Expert Allies. An Employee-oriented company, specializing in outsourcing and providing the best of the best specialists in the IT industry for our clients. We are keen to invest in our colleagues to satisfy their needs, educate them, and conti...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
We are Expert Allies. An Employee-oriented company, specializing in outsourcing and providing the best of the best specialists in the IT industry for our clients. We are keen to invest in our colleagues to satisfy their needs, educate them, and conti...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Technical Writer Company Description dxFeed is a subsidiary of Devexperts, with the primary focus of delivering financial markets information and services to buy-side and sell-side institutions of the global financial industry, specifically to trad...
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Company Description dxFeed is a subsidiary of Devexperts, with the primary focus of delivering financial markets information and services to buy-side and sell-side institutions of the global financial industry, specifically to traders, data analysts...
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We’re looking for a Senior Content Writer comfortable with producing unique and engaging content around digital marketing, IT, business case studies, and WordPress-related topics. About the Company We work smart and we work hard. We are DevriX. A t...
- Пълно работно време Постоянна работа
Grand Hotel Millennium Sofia embodies an elegant combination of gilded brilliance, innovation, and service at the highest heights. The striking 30-story building includes 400 bright, spacious, and gracefully furnished rooms. Surrounding the spectacul...
- Пълно работно време Постоянна работа Дистанционно интервю
Senior Cyber Security Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Over 20 years of market experience, we brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
For our Transactional IT Systems Department, we are looking for self-driven and motivated candidates for the position of
IT Service Desk Expert What we do: Postbank is Top Employer for 2024, Bank of the year for 2021 and it is in top 5 Banks in Bulgaria. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its modern products. Eurobank offers a comprehensive range of financial products and services to its retail and corporate customers and holds a strategic position in retail and business banking in Greece, Bulgaria, Romania and Serbia, offers distinguished Wealth Management services in Cyprus, Luxembourg and London.
Job description: An IT Service Desk Expert is responsible for providing technical support and assistance. They interact with bank employees by phone, by ticketing system and in-person to resolve their computer problems related to software and hardware issues and to help them get back up running smoothly again.
Here is the list of responsibilities and qualifications:
While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent.
IT Service Desk Expert What we do: Postbank is Top Employer for 2024, Bank of the year for 2021 and it is in top 5 Banks in Bulgaria. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its modern products. Eurobank offers a comprehensive range of financial products and services to its retail and corporate customers and holds a strategic position in retail and business banking in Greece, Bulgaria, Romania and Serbia, offers distinguished Wealth Management services in Cyprus, Luxembourg and London.
Job description: An IT Service Desk Expert is responsible for providing technical support and assistance. They interact with bank employees by phone, by ticketing system and in-person to resolve their computer problems related to software and hardware issues and to help them get back up running smoothly again.
Here is the list of responsibilities and qualifications:
What you will be doing - main responsibilities:
- Serving as the first point of contact for bank employees seeking technical assistance over the ticketing system.
- Identify and diagnose issues and problems.
- Receives and manages requests for service, following agreed procedures.
- Provide high quality and efficient first level of support for the bank services and bank applications. Determining the best solution based on the issue and details provided by bank employees.
- Categorize and record reported queries and provide solutions.
- Support problem identification.
- Monitor issues from start to resolution.
- Escalate, if needed, unresolved problems to a higher level of support
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Troubleshoot desktop computers, printers and peripherals related problems.
- Installs and maintains client software necessary for the proper operation of major banking applications.
What you will bring along:
- Unique personality that will complement and support our team
- Growth mindset
- Contribute to team innovation through ideas for process improvement and efficiency
- Patience for dealing with difficult customer-service situations.
- Experience as a help desk technician or other customer support role
- Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner
- Must have an absolute commitment to service quality and customer focus.
- Tech savvy with working knowledge of office automation products, databases, and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues.
- Excellent communication skills
- Customer-oriented and cool-tempered
- University degree in the area of Information or related technologies;
- Good Command of English – written and spoken
- VB script, Jscript, ASP, HTML – Advantage
- Advantage Experience in a bank or financial institution is an advantage;
- Ability to work under tight deadlines.
While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have sufficient experience and talent.
What we promise:
- Pleasant work environment in modern premises
- Excellent opportunities for professional and career development in one of the leading banks in Bulgaria; Flexible workplace, i.e., form several office locations in Sofia and from home.
- Excellent development opportunities with technical and managerial career paths.
- Competitive remuneration, social benefits, and financial security in challenging times.
- High working standards, interesting and dynamic job, good working climate.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- date_rangeДопълнителен Годишен Отпуск
Средна заплата за сектора
2,460 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
31,950 лв / месец
Мнения и оценки от служители
3.6
Добра 
2.8
3.8
3.2
2.8
3.6
3.1
4.1
1.0
1.0
1.0
1.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.