Postbank has over 30-years’ presence as one of the leaders in Bulgaria’s banking sector. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its innovation. For our IT Division, we are currently looking for a Senior expert Digital workplace – Desktop Software Support

MAIN DUTIES AND RESPONSIBILITIES:

• System Setup & Maintenance
• Install, image, configure, and maintain desktop operating systems, drivers, and software.
• Prepare IT equipment for deployment based on projects, customer requests, or internal needs.
• Maintain accurate documentation of issued assets and supplies.
• Troubleshoot desktop computers, mobile devices and peripherals related software problems.
• Device & Software Support
• Troubleshoot issues related to desktop computers, mobile devices, and peripherals.
• Experience with computer imaging tools, including WDS (Windows Deployment Services).
• Centralized Management Tools
• Work with SCCM (System Center Configuration Manager) and Microsoft Intune for device and software management.
• Microsoft 365 & Identity Services
• Support services including:

o Microsoft Entra ID (formerly Azure AD) o Active Directory o Group Policies o Mail clients / rules o Microsoft Purview (compliance and data governance)

OUR REQUIREMENTS:

• University degree in Computer science, Informatics, Electronics or relevant;
• Experienced in digital workplace end user hardware and software;
• Experienced in operating systems Windows 11 and Microsoft 365 services;
• Experience with Mobile device management Products /preferrable Microsoft Intune/;
• Experience with M365 services over Android and Apple devices;
• Must be organized and punctual;
• Problem solving and prioritizing skills;
• Very good communications skills and client oriented attitude;
• Good command of English – written and spoken;
• Ability to work in team;
• Ability to work in a dynamic environment;
• Ability to work under pressure;
• Positive orientation and personal motivation;

WE OFFER:

• Excellent professional opportunity in Top 5 Bulgarian Bank;
• Flexible workplace, i.e. form several office locations in Sofia and from home;
• Excellent development opportunities with technical and managerial career paths;
• Competitive remuneration, social benefits and financial security in difficult times;
• High working standards, interesting and dynamic job, good working climate.