2,510
Работа Employer Branding Expert в София
65 нови обяви за работа
-
Пълно работно време Постоянна работа Are you a driven leader passionate about operational excellence, process innovation, and delivering outstanding client experiences? DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Join TELUS Digital Bulgaria as a Solutions Consultant with Czech and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong commun...
- Пълно работно време Постоянна работа
Company Description New Campaign is creative advertising agency, located in Sofia, that specializes in creating unique and impactful digital communication for brands. We approach each business, brand, and idea individually, taking into account their...
- Пълно работно време Постоянна работа
Grove Global Consult is a consulting and recruitment agency providing strategic consulting services to the private business sector worldwide. Are you ready to start your dream job? We are looking for a Client Success Manager for one of our clients ...
-
We work smart and we work hard. We are DevriX. About the Company DevriX is a Bulgarian-based WordPress design and development company ranking as one of the top 20 WordPress agencies worldwide. For the expansion of our business, we are looking for new...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Are you a driven leader passionate about operational excellence, process innovation, and delivering outstanding client experiences?
DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead pivotal process and client service initiatives. This is your chance to play a key role in shaping our client-oriented strategies and ensuring that every interaction reflects our commitment to quality and compliance.
Key responsibilities:
Key requirements:
We offer:
Ready to make a difference? Apply now and help us drive continuous improvement and client satisfaction at DZI!
DZI, a leading insurance company and proud member of the KBC Group, is looking for a Client Processes Manager to lead pivotal process and client service initiatives. This is your chance to play a key role in shaping our client-oriented strategies and ensuring that every interaction reflects our commitment to quality and compliance.
Key responsibilities:
- Complaint Management: Oversee daily complaint registration and handling, focusing on high-risk cases. Monitor responses, prepare quarterly reports for senior management, and drive continuous process improvements. Organize annual training and keep procedures up to date.
- Client Consents: Prepare regular reports, maintain oversight of consent-related activities, and organize initiatives to achieve team and company goals.
- Client Service Coordination: Support client services, including complaint processes, information distribution, and client data administration. Maintain the outsourcing register for the department.
- Regulatory and Business Continuity Leadership: Act as DORA coordinator, ensuring compliance with regulatory directives, and serve as BCM coordinator for business continuity planning.
- Process Optimization: Lead cross-functional projects to optimize client and digital processes, ensuring seamless operations and the highest standards of service.
Key requirements:
- Proven experience in project and process management, process optimization, and leading change.
- Strategic mindset with strong reporting and analytical skills.
- Ability to coordinate cross-functional teams and drive initiatives from vision to execution.
- Strong understanding of regulatory compliance and best practices in client service.
- Excellent communication skills and a passion for training and developing others.
- Analytical thinker with a proactive approach to problem-solving.
We offer:
- Various opportunities for learning and further development of the professional skills and competences
- Preferences for the bank products and services
- Additional health insurance
- Food vouchers - 55 EUR
- Referral program
- Hybrid working model and flexible working time
- Sport card
- Participation in a solidarity fund which helps employees and their families when necessary
- 22 days annual paid leave + 1 for your birthday
Ready to make a difference? Apply now and help us drive continuous improvement and client satisfaction at DZI!
Средна заплата за сектора
2,510 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
650 лв / месец
максимална
404,150 лв / месец
Мнения и оценки от служители
2.9
Средно добра 
2.3
1.7
3.4
2.7
2.3
3.9
2.6
1.0
1.0
1.0
1.0
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.