Работа Customer Success Expert в София
39 нови обяви за работа
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We are growing! Concentrix works with one of the world's largest Beauty & Wellness brands. In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as we...
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Направете кариера с HOMEMAX! В успешните фирми рaботят успешни служители! За подпомагане на нашия екип в гр. София, ж.к.Враждебна, търсим анг...
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Fitbit customer support specialist with norwegian and english
Telus International Bulgariaгр. София
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Norw...
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Outbound Customer Support Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, proje...
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2,820 лв - 3,090 лв / месец (нето) от работодател
For one of our best clients - one of the largest and most established companies in Bulgaria in the Customer Service field, we are looking for candidates for the position of Customer Assistant with German and English If you are ambitious, energetic, ...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
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ПОК „Доверие” АД е небанкова финансова институция с предмет на дейност допълнително пенсионно осигуряване. Компанията е създадена пре...
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Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria! Take the opportunity to be a part of a world-known ...
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Customer service representative with english (business clients)
Онпросес Технолоджи България Eоодгр. София
We’re on a bit of a mission at OnProcess, part of Accenture. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital innovation is a game-changer and a n...
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1,200 лв / месец (нето) от работодател
Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибaлти...
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Join Us as a Spotify Customer Service Expert! About Us: Sutherland is a global leader in Customer Experience Management (CXM), dedicated to nurturing our clients' growth through innovative solutions and automation. With a presence in 60 locations wo...
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Support consultant with portuguese, hebrew, dutch, danish, finnish, norwegian or swedish - hybrid
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,560 лв / месец (нето) от работодател
At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say that we have been among the best in the recruitment field for 16 years. We believe that w...
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1,780 лв - 3,180 лв / месец (нето) от работодател
От БАБ Консулт е агенция за подбор на персонал и сме в търсене на отговорен и мотивиран специалист за позицията Клиентско обслужване на ...
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1,940 лв - 3,180 лв / месец (нето) от работодател
Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. Are you ready to start your dream job? Are you sales oriented, motivated and dynamic person searc...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
In the role of E-commerce Customer Care Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as well as maintain up-to-date knowledge on all the processes to support our consumers.
So, what’s the role all about?
- Handling customer contacts via e-mail , phone and chat;
- Supports and guides customers to ensure outstanding customer support and satisfaction;
- Continuously improves customer satisfaction by handling complaints in a professional manner;
- Taking ownership and being accountable for a satisfactory outcome for the customer;
- Achieve key metrics, targets and goals to ensure the highest level of service is delivered to customers.
You are good fit for the role if you:
- Have fluent level of German language;
- Have good level of English language;
- Have excellent knowledge and use of MS Office applications;
- Have excellent customer care skills;
- Have excellent organizational and problem solving skills.
What can you expect from us:
- Fulltime role with standard working hours Monday – Friday
- Competitive salary
- Hybrid model of work
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!
About us:
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,100 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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