Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

Take the opportunity to be a part of a world-known company enabling people to use financial systems regardless of location.

Your responsibilities:

• To assist and support via inbound calls and/or emails
• To provide accurate, valid, and complete information on the client's requests
• To identify and assess customers’ needs to achieve satisfaction

Our requirements:

• To be fluent in Hebrew and to have a good level of English
• To enjoy communication with people and resolve cases
• To have a friendly personality
• To be a self-motivated and outgoing person

We offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well–being of our team members, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.