Работа Customer Service Support
229 нови обяви за работа
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We are looking for a Customer Advisor with QA to join the NIKE team in a full-time role. This position combines customer support responsibilities with quality-related tasks, including helping improve Polyglot Czech translations and conducting audits ...
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Inside sales support advisor with spanish or italian or german or french with english
Астреа Рикрутмънт Eоодгр. София
1,970 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Inside sales support advisor with dutch or italian or french or german (hybrid)
Астреа Рикрутмънт Eоодгр. София
1,970 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Team Manager – Inbound Contact Center Customer Care and Sales DSK Bank is part of OTP Group – one of the leading banking groups in Central and Eastern Europe. Our amazing company is following an ambitious journey, which requires bright and moti...
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ABOUT US: Bulwork, Bulgaria's first IT Recruitment agency, brings 25 years of excellence and industry expertise. The company has built a strong reputation for delivering high-quality services to both clients and candidates. We value each candidate...
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ABOUT US: Bulwork, Bulgaria's first IT Recruitment agency, brings 25 years of excellence and industry expertise. The company has built a strong reputation for delivering high-quality services to both clients and candidates. We value each candidate...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As an iRobot Support Specialist with Spanish and English ...
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Entry-level Technical Support Specialist with German and English ABOUT US: Bulwork, Bulgaria's first IT Recruitment agency, brings 25 years of excellence and industry expertise. The company has built a strong reputation for delivering high-quality ...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialist...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES – join the leader in the Customer Experience (CX) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous perso...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? Do you want to Work From Anywhere in Bulgaria? If your answer is YES – join the leader of the BPO sector TELUS Digital Bulgaria! As an iRobot Support Specialis...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES – join the leader in the Customer Experience (CX) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous perso...
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Technical Support Specialist with German (Renewable Energy) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
The main focus of the role will be on improving CZ translations in Polyglot and supporting consumers as a customer service agent. Based on current expectations, approximately 25% of the role may involve audit/QA activities. This is an ideal opportunity for someone who enjoys both customer interaction and quality improvement work in a dynamic, international environment.
Key Responsibilities:
- Support consumers as a customer advisor
- Provide high-quality support to consumers across service channels
- Resolve inquiries in a professional, empathetic, and brand-aligned manner
- Deliver a positive customer experience that reflects NIKE values
- Improve Polyglot CZ translations
- Review and improve Czech translations for clarity, accuracy, and consistency
- Help optimize customer-facing language content
- Identify recurring language issues and recommend improvements
- Contribute to QA and audit activities
- Spend part of the role supporting quality audits and reviews
- Monitor communication quality and adherence to standards
- Share insights and feedback to improve service performance
Requirements:
- Language skills
- Czech: B2
- English: B2
- Profile
- Strong communication and customer service skills
- Excellent attention to detail
- Comfortable balancing operational support and quality-related work
- Ability to identify language issues and improve content quality
- Team-oriented and solution-focused mindset
- Nice to have
- Previous experience in customer service, QA, auditing, or translation review
- Experience working with multilingual content or support environments
- Familiarity with brand tone and customer experience standards
Work Model:
- Type of role
- Full-time
- Onsite requirement
- 3 days per week from the office
- Preferred office days: Tuesday, Wednesday, and Thursday
Compensation and Contract:
- Salary
- €1,300/month fully loaded
- Additional details
- 6-month probation period
If you are passionate about customer experience, language quality, and continuous improvement, join us and help deliver excellent support for NIKE consumers while improving Czech language quality across customer-facing content.
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