Работа Customer Service Support
207 нови обяви за работа
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Reservations assistance agent with swedish and english (standard shifts/remote)
Астреа Рикрутмънт Eоод
2,410 лв - 2,910 лв / месец (нето) от работодател At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Escalations specialist Spirit of the role: Escalation Handling: Act as the primary point of contact for escalated issues, ensuring timely and effective end to end resolution or proper hand off, if necessary. Perform root cause analysis of escalated...
- 1,860 лв - 2,480 лв / месец (нето) от работодател Пълно работно време Постоянна работа
UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
- 1,860 лв - 2,480 лв / месец (нето) от работодател Пълно работно време Постоянна работа Дистанционно интервю
UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly...
- 1,780 лв - 2,100 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа
Logistics (Escalations) Coordinator with English (Working on shifts) Spirit of the role: The Logistics (Escalations) Coordinator is responsible for ensuring customer support excellence by taking end-to-end ownership of escalated issues. This role r...
- Пълно работно време Постоянна работа
Our company is a global-scale gaming manufacturer with headquarters in Bulgaria and representative offices in Europe, Africa, Asia and North, Central and South America. The company’s focus is the development, production, sales and technical support...
- Пълно работно време Постоянна работа Дистанционно интервю
Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
- Пълно работно време Постоянна работа Дистанционно интервю
Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
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Entry-level backoffice technical support specialist with swedish or danish or dutch (fte/pte)
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,910 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Дистанционно интервю
Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
- Пълно работно време Постоянна работа
Sofia Implant is a niche Company focused on dental surgery offering best in class service through its prime implant-specialized dental clinics in Sofia. Our team of versatile experts services wide portfolio of mainly international clients. We are a ...
- Пълно работно време Постоянна работа
Sofia Implant is a niche Company focused on dental surgery offering best in class service through its prime implant-specialized dental clinics in Sofia. Our team of versatile experts services wide portfolio of mainly international clients. We are a ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
We are looking for a Partner Support Representative with Italian and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat fo...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
We are looking for a Partner Support Representative with Spanish and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat fo...
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Reservations Assistance Agent with Swedish and English (standard shifts/remote)
2,410 лв ~ 2,910 лв / месец
Пълно описание
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients – а technology-enabled BPO firm dedicated to optimizing customer service and business performance for world-renowned brands, we are looking for – Reservations Assistance Agent with Swedish and English (standard shifts/remote).
Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).
For one of our clients – а technology-enabled BPO firm dedicated to optimizing customer service and business performance for world-renowned brands, we are looking for – Reservations Assistance Agent with Swedish and English (standard shifts/remote).
Key Responsibilities:
- Deliver outstanding customer assistance across multiple channels (calls, email, and chat);
- Handle travel-related inquiries including flights, hotels, and car rentals with care and precision;
- Address customer needs with patience, professionalism, and understanding;
- Stay informed about services and offerings to provide accurate information;
- Keep detailed records of interactions and solutions in the customer service system;
- Collaborate with team members to enhance overall client satisfaction;
- Consistently meet or exceed targets related to response quality and customer satisfaction.
Requirements:
- Fluency in Swedish and English, both spoken and written, is essential;
- Previous experience in customer service or a similar support role is a plus;
- Passion for travel and helping others create positive travel experiences;
- Ability to multitask and stay organized in a fast-paced environment;
- Willingness to work standard working time Monday till Friday;
- Tech-savvy with the ability to navigate support platforms and tools;
- Problem-solving mindset with a focus on customer satisfaction.
Our client offer:
- Employee benefits, including discounts and a Multisport Card;
- Monthly allowance for transportation/internet (in addition to the salary);
- Additional compensation for night hours work (if applicable);
- Bonus for significant life events (marriage, childbirth, graduation);
- Medical plan (health and dental coverage) and life insurance coverage;
- Performance-based bonuses.
Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- emoji_food_beverageБезплатни Напитки
- date_rangeДопълнителен Годишен Отпуск
- timer_offГъвкаво Работно Време
- homeРабота от Вкъщи
- credit_cardБонусова Система
- card_giftcardВаучери за Храна
- event_seatСеминари и Конференции
- schoolБезплатни Обучения/Курсове
- groupsПартита/Тиймбилдинг
- loyaltyПодаръци
Заплата
2,410 лв ~ 2,910 лв / месец
Посочена от работодателя
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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