Head of Process Optimization

Driven by the continuous expansion of our business, now we have an exciting opportunity for a sound Head of Process Optimization to join the team of one of the largest and fastest growing transport and freight forwarding companies in South-Eastern Europe, technological leader in the Industry. In this position you will be able to lead the process optimization related structure aiming business growth through improving processes and organization efficiency.

Head of Process Optimization

Key Accountabilities:

Lead process optimization initiatives to drive efficiency, reduce costs, and enhance productivity

Work closely with senior leadership to align process improvements with business goals.

Actively manage all steps related to the process optimization projects – analysis, implementation, and support;

Define and track projects objectives while developing, maintaining, and reporting on an overall integrated delivery plan;

Communicate efficiently and liaise with business partners to properly identify needs, set targets and ensure smooth flow

Facilitate relevant activities ensuring the delivery progress, quality and results monitoring

Lead and manage a team of process optimization professionals, providing guidance, mentorship, and development opportunities

Oversee automation and digital transformation initiatives to enhance operational capabilities

Foster a culture of continuous improvement through training, mentorship, and change management.

Requirements:

5+ years of experience in leading process optimization function

Proven experience in process optimization, operational excellence, or business transformation

Experience in driving organizational change and fostering a culture of efficiency.

Strong expertise in Lean, Six Sigma, or other process improvement methodologies.

Excellent leadership, analytical, and problem-solving skills

Strong communication and stakeholder management skills

Relevant Business Prоject Management Certification would be considered as strong advantage

Educational background:

University degree in Business, Engineering, Operations Management or equivalent

Language & IT:

Mandatory: Fluent in Bulgarian and English

Proficient use in MS Office tools

Process Mapping Tools experience

What we offer:

Professional development in a company - leader in the industry;

Opportunity to implement your ideas in practice;

Modern and dynamic working environment;

Competitive remuneration package;

Class A open space offices close to Metro station

If you are interested in our opportunity, please send your CV and a cover letter.

Only shortlisted candidates will be contacted.

All applications will be treated in strict confidentiality.