Join Our Dynamic Team at Sutherland – Exciting Opportunities in Varna!

Position: Chat Support Specialist (German-speaking) Location: Varna, Bulgaria Work from our office in a modern and friendly environment!

At Sutherland, you’ll work alongside skilled professionals on innovative projects for some of the most well-known global brands. Join our team to enhance your skills and gain meaningful experience in a dynamic, supportive workplace.

Are you eager to work with one of Germany’s top telecom companies? Do you thrive in a lively, contemporary setting with the freedom to choose your own schedule? We have the ideal opportunity for you!

Who we’re looking for:

• Motivated individuals who are eager to support customers with professional, friendly communication.
• Minimum B2-level German: Strong written German language skills to assist customers effectively. (No English requiered)
• Good PC skills: Comfort with navigating various software programs and tools.
• Customer-Oriented: A natural ability to empathize with customers and a passion for solving their issues.
• Adaptability: Able to adjust to changing priorities and handle different customer situations.
• Data Protection & Confidentiality: Committed to maintaining customer confidentiality and adhering to data protection regulations.
• Flexibility & Problem-Solving Skills: Ability to think on your feet and come up with creative solutions.
• Team players who thrive in a dynamic, fast-paced environment.
• Prior experience in customer support is a plus, but not required.

What we offer:

• Long-term job security with a permanent contract
• Attractive remuneration package and unlimited monthly bonus opportunities
• Additional health and life insurance for your security
• 21 days of paid annual leave
• Flexible working hours – choose between 4, 6, or 8-hour shifts
• Travel allowance & meal vouchers for a pleasant working environment
• Two-month paid sales training, including product training
• Individual coaching and regular training to keep your knowledge up to date
• Clear career prospects with development opportunities within the company
• Free Drinks specialties in the office for a good start to the day
• Modern and friendly office environment with relaxation areas, play rooms, and terraces
• Team events, games, and rewards for a positive working atmosphere
• If you’re ready to be a part of an exciting, growing company and enjoy the benefits of flexible working hours in a prime location, we’d love to hear from you!

Apply today and join us in providing top-notch service to our customers!