Работа Technical Support Analyst
59 нови обяви за работа
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Пълно работно време Постоянна работа Възможност за работа от вкъщи 2ND LINE SUPPORT SPECIALIST B2B PLATFORM (e-Cat) Inter Cars SA is one of the leading European companies in distributing spare parts for passenger and commercial vehicles. The company offers a wide range of products from over 1000 suppliers, providin...
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HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
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HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and product...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
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At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Polish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Portuguese and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide ...
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You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As an iRobot Support Specialist with Spanish and English...
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Tech support advisor – antivirus specialist with french and english - remote position
Съдърланд България
Elevate Your Career at Sutherland, Bulgaria! Are you ready to dive into the exciting world of technology and customer service? Sutherland Bulgaria is actively seeking enthusiastic Tech Support Advisors specializing in antivirus software. If you have...
- Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит
Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country. If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with Nor...
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Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow. Wit...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
- Пълно работно време Постоянна работа
About Akkodis: Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
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2,280 лв / месец (нето) от работодател Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a varie...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
2ND LINE SUPPORT SPECIALIST B2B PLATFORM (e-Cat)
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
Пълно описание
2ND LINE SUPPORT SPECIALIST B2B PLATFORM (e-Cat)
Inter Cars SA is one of the leading European companies in distributing spare parts for passenger and commercial vehicles. The company offers a wide range of products from over 1000 suppliers, providing a comprehensive selection across all market segments related to the automotive aftermarket. Inter Cars SA has a network of branches in Central and Eastern Europe, offering a diverse range of products and numerous services to professional customers. The consecutive expansion of the company has led to the establishment of a 100% daughter company in Bulgaria. Thirty-nine branches have been opened so far, and more are on the way.
Due to the ambitious plans for developing and supporting an extensive network in the country, the company is seeking motivated professionals to join our Inter Cars team.
2ND LINE SUPPORT SPECIALIST B2B PLATFORM (e-Cat)
The Site Reliability Engineer's team (SRE) at Inter Cars is looking for a candidate to strengthen the Support and Incident Management area for our key B2B sales channel – e-Cat.
The platform generates over 75% of the company's turnover and is used daily by thousands of customers and sales teams in 21 European markets.
This role is not just about "processing and forwarding tickets." It is a position with a direct impact on the continuity of sales and business operations, involving careful analysis of every reported incident related to e-Cat in markets outside Poland.
Our organizational culture is based on knowledge sharing and friendly support—we do our best to support you in your success.
You will work in a team that connects technology with business processes.
We offer a good work environment with a real impact on the stability and availability of Inter Cars’ main sales platform.
Various social benefits and discounts.
Opportunities for development in incident management and SRE.
If you apply for the advertised position, Inter Cars Bulgaria EOOD, with headquarters and address of management: 115A Tsarigradsko shose Blvd., Sofia, ("we" or "the Company") in its capacity of a Personal Data Administrator will process your personal data in connection with your application for the announced position for the purpose of the recruitment process. More information about the type of personal data we process in relation to the recruitment, the purposes, and the manner of processing, the deadlines for storing personal data, the technical and organizational measures for their protection and other aspects of the protection of personal data can be found in the information notice, which you can read if you follow the "Privacy Policy" link below the text of this ad.
Inter Cars SA is one of the leading European companies in distributing spare parts for passenger and commercial vehicles. The company offers a wide range of products from over 1000 suppliers, providing a comprehensive selection across all market segments related to the automotive aftermarket. Inter Cars SA has a network of branches in Central and Eastern Europe, offering a diverse range of products and numerous services to professional customers. The consecutive expansion of the company has led to the establishment of a 100% daughter company in Bulgaria. Thirty-nine branches have been opened so far, and more are on the way.
Due to the ambitious plans for developing and supporting an extensive network in the country, the company is seeking motivated professionals to join our Inter Cars team.
2ND LINE SUPPORT SPECIALIST B2B PLATFORM (e-Cat)
The Site Reliability Engineer's team (SRE) at Inter Cars is looking for a candidate to strengthen the Support and Incident Management area for our key B2B sales channel – e-Cat.
The platform generates over 75% of the company's turnover and is used daily by thousands of customers and sales teams in 21 European markets.
This role is not just about "processing and forwarding tickets." It is a position with a direct impact on the continuity of sales and business operations, involving careful analysis of every reported incident related to e-Cat in markets outside Poland.
Main responsibilities:
- Providing second-level support for external users (customers) and internal users (mainly operators and sales representatives in our branches).
- Analyzing and prioritizing signals in Help Center / JIRA.
- Coordinate between business, IT, and external suppliers when incidents occur.
- Communicate actively during critical situations with a focus on minimizing business risk.
- Participate in post-incident analysis and suggestions for process improvement.
- Prepare clear instructions and internal documentation.
- Good command of English (spoken and written)
- Previous experience with Navision
- Understanding of business processes related to B2B sales
- Desire to work and develop in the field of incident management, monitoring, and
The following will be considered an advantage in the selection based on documents:
- Experience with JIRA / Help Center.
- Knowledge of SAFO, Kibana or Grafana.
Our organizational culture is based on knowledge sharing and friendly support—we do our best to support you in your success.
You will work in a team that connects technology with business processes.
We offer a good work environment with a real impact on the stability and availability of Inter Cars’ main sales platform.
Various social benefits and discounts.
Opportunities for development in incident management and SRE.
If you apply for the advertised position, Inter Cars Bulgaria EOOD, with headquarters and address of management: 115A Tsarigradsko shose Blvd., Sofia, ("we" or "the Company") in its capacity of a Personal Data Administrator will process your personal data in connection with your application for the announced position for the purpose of the recruitment process. More information about the type of personal data we process in relation to the recruitment, the purposes, and the manner of processing, the deadlines for storing personal data, the technical and organizational measures for their protection and other aspects of the protection of personal data can be found in the information notice, which you can read if you follow the "Privacy Policy" link below the text of this ad.
Средна заплата за сектора
1,940 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
327,650 лв / месец
Мнения и оценки от служители
2.9
Средно добра 
3.3
3.0
3.0
2.8
3.0
3.0
2.3
2.7
2.7
2.3
2.0
Финален преглед
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