Работа Customer Support
494 нови обяви за работа
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If you are passionate about gaming, join our Game Support team in the biggest Customer Experience (CX) provider in Bulgaria - get the job you will enjoy! A typical day: Assist our players with any issues they might experience or report via email an...
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If you are passionate about gaming, join our Game Support team in the biggest CX (Customer Experience) provider in Bulgaria - get the job you will enjoy! A typical day: Assist our players with any issues they might experience or report via email an...
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If you are passionate about gaming, join our Game Support team in the biggest CX (Customer Experience) provider in Bulgaria - get the job you will enjoy! A typical day: Assist our players with any issues they might experience or report via email an...
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Postbank has over 30-years’ presence as one of the leaders in Bulgaria’s banking sector. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its innovation. For our IT Divis...
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Postbank has over 30-years’ presence as one of the leaders in Bulgaria’s banking sector. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its innovation. For our IT Divi...
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Specialist, Accounts Receivable Job function: ITC Location: Sofia, BG Country/Region: BG Together we keep everyday life moving to build a better tomorrow. As a Specialist in Accounts Receivable at Hiab, you’ll play a key role in our finance op...
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1,710 лв / месец (нето) от работодател
Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important ...
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Postbank has over 30-years’ presence as one of the leaders in Bulgaria’s banking sector. The bank is a decisive factor in innovation, in shaping the country’s banking trends in recent years and award-winning for its innovation. We are currentl...
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Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asse...
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Logistics Team Leader (US company) Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healthc...
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Team Lead with German As a Team Lead, you will manage and motivate a team of German speaking customer advisors, ensuring adherence to company policies and operational plans. You will conduct performance reviews, drive KPIs, and provide support to te...
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Client Access Management Specialist Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver d...
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Join TELUS Digital Bulgaria as a Solutions Consultant with Irish and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong commun...
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Join TELUS Digital Bulgaria as a Solutions Consultant with Italian and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong comm...
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*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. Join TELUS Digital Bulgaria as a Solutions Consultant with Finnish and English for the world's biggest search engine, and become part of a dynamic team d...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
A typical day:
- Assist our players with any issues they might experience or report via email and chat only
- Focus on the player and provide the ultimate player experience
- Listen to the voice of the players and communicate it further to the appropriate teams
- Work with our team to improve our processes
Sounds good, right?
If you have:
- Fluency in French and a good command of English
- Having previous gaming experience will be considered as an advantage
- Player empathy and understanding a player's perspective when tackling their issues.
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team's success
We Offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the country's CX (Customer Experience) industry with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
1,910 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
600 лв / месец
13,050 лв / месец
Мнения и оценки от служители
Оператор в контактен център
Операторите в контактни центрове предоставят информация на клиентите по телефона и другите средства за масово осведомяване, например електронна поща. Те отговарят на запитвания относно услугите, продуктите и политиките на дадено дружество или организация.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- общуване с потребители
- използване на бази данни
- отговаряне на входящи обаждания
- водене на отчет за взаимодействието с клиентите
- осъществяване на управление на клиенти
Необходими основни знания
- разбиране на потребителите
- характеристики на продуктите
- обслужване на клиенти
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.