Работа Technical Support Analyst в София
54 нови обяви за работа
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Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Portuguese and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide ...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with Norwegian and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or call...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Finnish and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with Italian and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls ...
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We are a multinational business at the forefront of the online gaming industry. We have an extensive track record of number 1s and are always looking for great people to help us create the next big product hit. Our original and high-quality product ...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Products Support Specialist with Dutch and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Pr...
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About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
HCLTech is a global technology company, home to more than 226,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
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HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and product...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with German and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
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2,580 лв - 3,490 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Technical Customer Advisor with Spanish and English
- Пълно работно време
- Постоянна работа
- Подходяща и за студенти
- Дистанционно интервю
- Подходяща и за кандидати с малък или без опит
Пълно описание
Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented Technical Customer Advisor to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients. The position is on-site from our office in Sofia. Hybrid after 6 months.
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team! External Referral Program - Bulgaria
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
So, what’s the role all about?
- Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels
- Provide prompt and accurate responses
- Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases
- Follow company policy and guidelines for handling customer interactions
- Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers
- Document and track all cases and customer information
You are the one we’re looking for if you have:
- Fluency in both Spanish and English - written and verbal
- Minimum 1 year of experience in e-commerce and/or customer support role is required
- Patience, empathy, and a customer-centric approach to handling customer inquiries
- Excellent communication skills, both written and verbal, with great active listening skills
- Great analytical and problem-solving skills to identify root causes and provide adequate solutions
- Strong computer skills, ticketing systems and other customer support tools
- Team player with great attitude with the ability to work independently
- Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country’s policy
- Good knowledge of heavy machinery and construction equipment
What can you expect from us:
- Fulltime role with working hours Monday – Friday, from 13:00 to 22:00
- Competitive salary with monthly performance-based bonuses
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team! External Referral Program - Bulgaria
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
327,650 лв / месец
Мнения и оценки от служители
3.4
Добра 
3.2
3.1
3.0
3.4
3.0
3.3
1.8
1.3
2.0
1.8
1.4
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.