At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - an industry-recognized BPO partner, delivering tailored support and process optimization for global clients, we are looking for – Backoffice Operations Coordinator with French or German and English (day and later shifts).

Key Responsibilities:

• Assist in the daily management of back-office operations to ensure smooth business functions;
• Coordinate and manage administrative tasks, ensuring effective communication within the team;
• Process orders and maintain accurate records in the company database;
• Handle customer inquiries, providing timely and accurate support to resolve issues;
• Support in preparing and organizing reports and essential documentation;
• Work collaboratively with team members to optimize operational processes and workflows.

Requirements:

• Fluent in French or German at a C1 level, with the ability to communicate effectively;
• Strong command of English at a B2 level, enabling clear communication in the workplace;
• Excellent organizational skills with the ability to manage multiple tasks simultaneously;
• High attention to detail, ensuring accuracy in all aspects of work;
• A team player, capable of working collaboratively in a fast-paced environment;
• A proactive attitude and a willingness to learn and develop new skills.

What our client offer:

• A competitive salary package along with attractive employee benefits;
• Ample opportunities for career progression and growth within the company;
• Comprehensive training and development programs to enhance your skills;
• A dynamic and supportive working environment that encourages professional development;
• Flexible working hours, with options for both day and later shifts;
• The opportunity to work with a diverse and international team, gaining global experience.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).