Работа Seaman в София
86 нови обяви за работа
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Spirit of the Role: Support new hires onboarding with process training and onboarding. Responsible for different training needs within the program. Identifying areas for standardization and integration between other trainers from other regions. Com...
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Spirit of the Role: Support new hires onboarding with process training and onboarding. Responsible for different training needs within the program. Identifying areas for standardization and integration between other trainers from other regions. Com...
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Monitoring specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platfo...
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QA Specialist with German Sopra Steria, a major technology company in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. At Sopra Steria, we firmly believe digital techno...
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Top Skills Recruitment is an agency, providing a full range of services in the sphere of HR. We assist Bulgarian and international companies in attracting the most suitable and skillful people for them. Our team consists of professionals with experie...
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Logistics Specialist with German With over 30 years of experience in the Transport & Logistics industry, Discordia is an established leader, ranked among the top 20 transport companies in Europe. We cover over 70 countries worldwide, with 40 of them...
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Sofia Implant is a niche Company focused on dental surgery offering best in class service through its prime implant-specialized dental clinics in Sofia. Our team of versatile experts services wide portfolio of mainly international clients. We are a ...
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Team Lead with German As a Team Lead, you will manage and motivate a team of German speaking customer advisors, ensuring adherence to company policies and operational plans. You will conduct performance reviews, drive KPIs, and provide support to te...
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Monitoring specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platfo...
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Customer Delivery Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and...
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3,000 лв / месец (нето) от работодател
Are you enthusiastic about delivering top-notch customer experiences? Are you a master of turning frowns into smiles? We’re on the lookout for a Customer Support Specialist who thrives in a dynamic team! What You Will Do: Be the friendly face of ...
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Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
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We are seeking a skilled and dedicated German speaking Back-office Coordinator. The ideal candidate will be responsible for managing a variety of contract-related tasks and ensuring the effective administration of contract agreements. Collaborate wit...
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Sopra Steria, a major technology company in Europe with 56,000 employees in nearly 30 countries, is recognized for its consulting, digital services and software development. At Sopra Steria, we firmly believe digital technology can create opportuniti...
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Ingram Micro. It is all about the people Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales chan...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
- Support new hires onboarding with process training and onboarding.
- Responsible for different training needs within the program.
- Identifying areas for standardization and integration between other trainers from other regions.
- Complete a comprehensive skills analysis of all team members and identify areas for development and utilization of skillset.
- Ensure that training is represented from early on in all program initiatives and that the team and the business have a clear timeline for creation of content and training delivery.
- Ensure that training material and simulations are maintained in line with process changes.
- Work with Operations and Delivery Quality team to identify training gaps and create a plan to rectify them.
- Organize or attend review meetings with management, client, or other groups.
- Prepare and analyze internal/external training reports for management and/or leadership staff review during the entire training duration.
- Conduct upskill & cross-skill batches.
- Ensure maximum throughput from training to floor by identifying gaps & highlighting to the Management team to bridge them.
- Conduct feedback and coaching sessions to improve scores for training throughput or conversion.
Requirements:
- Fluency in German and English
- Experience in training delivery.
- Excellent Presentation Skills.
- Ability to work effectively and flexibly with Operations resources from different global locations.
- Detail-oriented.
- Excellent communication and presentation skills.
- Excellent organizational and time management skills.
- Experienced in coaching and mentoring a team of professionals.
- Minimum 3+ years of experience in customer service and/or complex Backoffice Training programs.
Social benefits:
- 25 days annual holiday.
- Opportunities for career progression.
- Hybrid workplace.
- Flexible benefits.
- Home office equipment.
- Options to buy company shares.
- Luxury health & dental Insuarance.
- Food Vouchers.
- Multisport cards.
- Employee assistance program.
- Bonus for special occasions.
Социални Придобивки
- card_giftcardВаучери за Храна
- health_and_safety iconДопълнително Здравно Осигуряване
- date_rangeДопълнителен Годишен Отпуск
- schoolБезплатни Обучения/Курсове
- food_bankБезплатна Храна
- sports_footballКарта за Спорт
- local_atmКарта за гориво
- credit_cardБонусова Система
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