At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients - a global leader in business process outsourcing, focused on efficiency and outstanding client experiences, we are looking for – Part-Time Technical Support Assistant with German or Danish, or French, or Norwegian.

Key Responsibilities:

• Provide basic technical support via phone, email, and live chat;
• Assist customers with common troubleshooting steps;
• Escalate complex issues to senior support staff;
• Maintain polite and professional communication at all times;
• Accurately document customer interactions and solutions;
• Stay informed about common technical issues in the gaming industry.

Requirements:

• Availability for part-time work (approximately 4 or 6 hours/day);
• Interest in gaming and familiarity with common platforms;
• Good technical orientation and willingness to learn;
• Excellent German or Danish, or French, or Norwegian and very good English;
• Friendly, patient, and customer-focused attitude;
• Previous support experience is a plus, but not required.

What our client offers:

• A competitive salary package along with attractive employee benefits;
• Ample opportunities for career progression and growth within the company;
• Comprehensive training and development programs to enhance your skills;
• A dynamic and supportive working environment that encourages professional development;
• Part-time position offering flexible working hours;
• The opportunity to work with a diverse and international team, gaining global experience.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, reg. No 1809).