Работа Remote
128 нови обяви за работа
-
Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
-
7,820 лв - 10,760 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю LEAD EMBEDDED FIRMWARE ENGINEER About BULWORK: Bulwork is the first IT/TELCO-focused Bulgarian Recruitment agency, with 25 years of excellence. We are a trusted leader in sourcing highly skilled Professionals. Thanks to our team, we deliver top-tie...
- 7,040 лв - 11,150 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Data Engineer Sofia/hybrid Around 3600-5700+ EUR net/month + annual bonus 1.4 net salaries + benefits (including family insurance) Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in B...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
- 7,040 лв - 11,150 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Data Engineer Sofia/hybrid Around 3600-5700+ EUR net/month + annual bonus 1.4 net salaries + benefits (including family insurance) Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in B...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
We are currently seeking a skilled and motivated Finance Coordinator – Employee Expense Management to join our Financial Shared Service Center. In this role, you will support accurate, compliant, and timely processing of employee expenses and relat...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, ...
- 7,040 лв - 10,760 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Python Data Engineer Sofia/hybrid Around 3600-5500+ EUR net/month + annual bonus 1.4 net salaries + benefits (including family insurance) Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulti...
- 7,040 лв - 11,150 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Data Engineer Sofia/hybrid Around 3600-5700+ EUR net/month + annual bonus 1.4 net salaries + benefits (including family insurance) Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in B...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Accountant Job function Finance Location: Sofia, BG Country/Region: BG Together we keep everyday life moving to build a better tomorrow. Hiab is looking for an analytical and proactive Accountant to serve as a key financial anchor for our global...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Payroll Specialist Job function HR Location: Sofia, BG Country/Region: BG Together we keep everyday life moving to build a better tomorrow. The Payroll Specialist is responsible for the seamless execution of the North American payroll operations...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Job Description As part of our PPD clinical research team, you’ll have the opportunity to support groundbreaking studies that make a real difference in patients’ lives. Position Summary As a Medical Information Specialist I you will provides te...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
About Akkodis: Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Why Ingram Micro? Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products a...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Level 1 Service Desk Agent
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Дистанционно интервю
- Подходяща и за кандидати с малък или без опит
Пълно описание
Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise across AI, data, cloud, edge and software engineering, we combine technology and talent to deliver end-to-end solutions, from strategy and consulting to talent development and implementation. With more than 20 years of experience in Bulgaria, our experts deliver technology solutions in the IT, Software, Cloud, and Digital fields. Our people are the foundation of our success. That’s why we champion a company culture where talent is celebrated, and diversity is embraced. Now, we are looking for more talents to join us in our mission to engineer a Smarter Future Together.
About the role: The role handles incoming queries and help requests from end users, via email, over the phone and ticketing system. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. Level 1 Agents need to balance creative and technical problem solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize the software and resources they need for work.
Responsibilities:
Requirements:
What we offer:
The future is here for the making. Are you ready? Let’s make the incredible happen.
About the role: The role handles incoming queries and help requests from end users, via email, over the phone and ticketing system. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. Level 1 Agents need to balance creative and technical problem solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize the software and resources they need for work.
Responsibilities:
- Serve as a first point of contact for all IT related matters.
- Handle requests from multiple channels: email, phone, etc.
- Provide first resolution steps, based on process.
- Provide remote access assistance, when required.
- Provide technical assistance for questions and problems.
- Liaison between users and next levels of support.
- Following up with users to ensure full resolution of issues.
- Install or change software to fix issues.
- User access management in Active Directory and business applications.
- Users’ issues and requests documentation in SNOW.
- Support escalation process.
- Work as part of a team, share knowledge, and work together to increase performance standards.
- Document missing resolutions in knowledge base and maintain their up-to-date status.
Requirements:
- Technical skills and knowledge including but not limited to MS Office, Internet applications, Windows Operating Systems, Active Directory.
- Fluency in English.
- Excellent customer interface skills.
- ITIL Certification is a plus.
- Previous experience on similar position is a plus
- Bachelor degree in a technical field will be a great advantage
What we offer:
- Performance-based bonuses
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more)
- Free Psychological Counselling via phone and on the spot
- Newborn or newly adopted child bonus
- Food vouchers – 76.69 EUR/month (150 BGN)
- Upskilling & reskilling training programs and e-learning hub
- Diverse career growth opportunities
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
The future is here for the making. Are you ready? Let’s make the incredible happen.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Мнения и оценки от служители
3.1
Добра 
3.3
3.0
3.0
2.9
3.3
2.4
2.3
1.4
1.3
1.9
1.5
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.