Работа Customer Support
350 нови обяви за работа
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Support Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; A supportive...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! The Payroll and Administration Specialist role is to suppor...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! The Payroll and Administration Specialist role is to suppor...
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Bilingual HR Support Representative with German and English Join Sutherland - Where Your Career Soars! Sutherland: Pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thri...
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Backup Infrastructure Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platfo...
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At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a r...
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At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a r...
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We are seeking a skilled and dedicated German speaking Back-office Coordinator. The ideal candidate will be responsible for managing a variety of contract-related tasks and ensuring the effective administration of contract agreements. Collaborate wit...
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The Opportunity We are seeking a motivated and enthusiastic Manufacturing Production Manager to join our team in the factory of Sevlievo. This role you will be developing and implementing manufacturing strategies aligned with global business unit ob...
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Are you ready for new challenges? If your answer is YES - we have a great job opportunity for you in! Join our Team at TELUS Digital Bulgaria! As a B2B Solutions Consultant with French and English you will be a part of a great team and all together ...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES – join the leader of the Customer Experience (CX) industry TELUS Digital Bulgaria! As a Junior Help Desk Specialist, member of our In-hou...
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We are BULWORK... The first IT recruitment agency in Bulgaria with 24 years of stable presence in the market. We succeeded in establishing a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes...
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We are seeking a skilled and dedicated German speaking Back-office Coordinator. The ideal candidate will be responsible for managing a variety of contract-related tasks and ensuring the effective administration of contract agreements. Collaborate wit...
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Eobuwie is one of the brands belonging to the CCC Group, holding a leading position in fashion e-commerce. Our offer includes top brands such as Tommy Hilfiger, Guess, Liu Jo, Calvin Klein, Furla, Lacoste, Converse, Geox, and Adidas. Our portfolio fe...
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Eobuwie is one of the brands belonging to the CCC Group, holding a leading position in fashion e-commerce. Our offer includes top brands such as Tommy Hilfiger, Guess, Liu Jo, Calvin Klein, Furla, Lacoste, Converse, Geox, and Adidas. Our portfolio fe...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
You’ll know A1 Bulgaria is the right place for you if you are driven by:
- Opportunities to learn and build your career;
- Meaningful work in a stable and fast-paced company;
- Diversity of people, projects, and platforms;
- A supportive, fun, and inspiring place to work.
The telecommunications industry is one of the high-tech industries in the modern world and it is an exciting field for people with technical skills.
If you are interested in exploring the field of telecommunications, the following job opportunity might inspire you to join our Services Operation Team, within the VIP ICT Support Department, based in Sofia.
We are looking for new talent as a Support Engineer with the ability to learn and adapt quickly to new technologies and trends.
Previous experience in a similar position is always welcome in applicants.
Your daily routine would include:
- Taking ownership of various tickets related to problems with DIA, VPN, Cloud Video surveillance, SDWAN, FW, etc.;
- Investigating the reason for the root cause and providing a temporary workaround or reliable resolution;
- Communicating with administrators and on-site engineers in order to provide remote assistance;
- Take over escalations and follow-up to secure customer satisfaction.
- Previous experience as L1/L2 technical support;
- Кnowledge in the networking/telecommunication protocols (IP, TCP/UDP, VPN, OSPF etc.);
- MTCNA, CCNA or NRS certificate (considered as a plus);
- Good analytical and problem-solving skills with the capability to identify solutions to unusual and complex problems;
- Good written and spoken English skills.
- Innovative technologies and platforms to “play” with;
- Modern working environment for your comfort;
- Friendly, ambitious, and motivated teammates to support each other;
- Thousands of online and in-person learning opportunities to grow;
- Challenging assignments and career development opportunities in multinational environment;
- Attractive remuneration package;
- Flexible working schedule and opportunity for home office;
- Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- smartphoneСлужебен Телефон
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- local_parkingБезплатно Парко Място
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- child_careДетска Градина
- loyaltyПодаръци
- schoolБезплатни Обучения/Курсове
- business_centerКариерно Развитие
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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