Работа Customer Support
469 нови обяви за работа
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит We are looking for a Partner Support Representative with German and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for...
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2,100 лв - 2,250 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит Data Administrator with German Sofia/hybrid 29.000-34.000 BGN gross/year + bonus up to 5000 BGN net/year Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business consulting in Bulgaria - and beyond. Having lo...
- 1,860 лв - 2,250 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
NON-VOICE Junior Administrator with German Sofia/hybrid 29.000-34.000 BGN gross/year + bonus up to 5000 BGN net/year + food vouchers 150 BGN net/month Nordic Recruitment & Consulting offers efficient IT and Cyber Security recruitment and business c...
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Technical support specialist with finnish or slovak or slovenian and english
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,730 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Buyer with English language Job Summary: Buyer works on programs related to ensuring material supply availability through various procurement activities. Buyer supports the Company's processes through professional communication to internal and exte...
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Online store support executive with spanish or italian with english
Астреа Рикрутмънт Eоодгр. София
2,170 лв - 2,560 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from t...
- Пълно работно време Постоянна работа
Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. We are looking for a Sales Representative for one of our clients. Are you highly motivated w...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vi...
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Technical support representative with estonian or latvian or lithuanian (fte/pte)
Астреа Рикрутмънт Eоодгр. София
1,940 лв - 2,170 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- 2,250 лв - 2,910 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Swedish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with German, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Dutch, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide soluti...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Swedish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Partner Support Representative with German and English (Renewable Energy Project)
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Дистанционно интервю
- Подходяща и за кандидати с малък или без опит
Пълно описание
We are looking for a Partner Support Representative with German and English to join our newest project in the renewable energy sector. Working hybrid in Sofia, Bulgaria, you will be pivotal in providing support via telephone, email, and live chat for our portfolio of renewable energy products.
This role reports directly to the Support Team Lead and emphasizes delivering exceptional customer service, ensuring effective problem resolution, and escalating issues when necessary.
If you are passionate about renewable energy and have customer support experience, we invite you to apply for this position.
Join our team of positive professionals and contribute to some of the most successful organizations on the planet! It's individuals like YOU that make TTEC an exceptional workplace.
Click on the Apply Online button to let us know about you.
Please send us your CV in English. Only short-listed candidates will be invited for an interview. All documents will be treated with the highest level of confidentiality.
This role reports directly to the Support Team Lead and emphasizes delivering exceptional customer service, ensuring effective problem resolution, and escalating issues when necessary.
What would you be doing?
- Provide assistance in diagnosing, troubleshooting, and answering product inquiries to clients;
- Assist Dealers and Homeowners during and after system installation and commissioning;
- Troubleshoot issues related to installations via phone and email;
- Document all customer interactions in our Customer Relations Management System and ensure follow-up until cases are resolved;
- Escalate complex issues to Team Lead as required;
- Meet group and individual performance metrics, including response times and resolution rates;
- Adhere to Environment, Health, Safety, and Quality Standards and Regulations;
- Handle transactions such as returns and exchanges (RMA’s).
As we highly value our employees, we provide:
- Training of 3 weeks (and quarterly refresher for 2 days) is required to be done in the office;
- Competitive salary;
- Regular working hours scheduled from Monday to Friday;
- Unlimited bonuses from our Refer a Friend program - if you refer friends and they start working with us, it will be beneficial for you;
- Introductory training aimed at enhancing your product assistance skills;
- Additional health insurance and reimbursement for medical and dental services;
- Food vouchers from the first month + corporate discounts;
- Crafting a roadmap for your career progression and growth within a team of seasoned professionals, leveraging the collective strength of sharing experiences;
- Collaborating with friendly, driven, and enthusiastic colleagues to thrive in a positive and enjoyable workplace.
We're in search of innovators who embody the following:
- Prior experience in Customer Support at least 6 months;
- Excellent communication skills in German;
- Good knowledge of English;
- Strong diagnostic and analytical abilities with the capacity to work effectively in a team and under pressure;
- Understanding of customer needs and a proactive approach to problem-solving;
- Strong organizational skills and goal setting.
If you are passionate about renewable energy and have customer support experience, we invite you to apply for this position.
Join our team of positive professionals and contribute to some of the most successful organizations on the planet! It's individuals like YOU that make TTEC an exceptional workplace.
Click on the Apply Online button to let us know about you.
Please send us your CV in English. Only short-listed candidates will be invited for an interview. All documents will be treated with the highest level of confidentiality.
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