Работа Application Support в София
92 нови обяви за работа
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Application Support Analyst We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solution...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Technical Application Support Engineer UK&I (2nd line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplif...
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Are you a self-motivated IT professional with a talent for problem solving? Join our dynamic team at Tradu and play a crucial role in ensuring smooth operations for our end users globally. We are seeking a dedicated IT Support Technician to join our ...
- Пълно работно време Постоянна работа Дистанционно интервю
System and Network Support Specialist We are looking for an IT technical support for IT systems, infrastructure and customer support. The person will be reporting to country IT Lead. Job Responsibilities: You will undertake some or all of the foll...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
- Пълно работно време Постоянна работа
1st Level Technical Support Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and pla...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Technical Support Specialist 2nd Level with German for AVAYA AVAYA is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services (world leader in IP telephony). We're looking ...
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Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide. We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s ...
- Пълно работно време Постоянна работа Дистанционно интервю
Technical Customer Support Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, proj...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with Italian, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solu...
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2,500 лв - 3,500 лв / месец (нето) от работодател Пълно работно време Постоянна работа Top Skills Recruitment is a recruitment agency founded by professionals with extensive experience in Business Process & IT Outsourcing. We aim to connect top talent with career opportunities that match their aspirations while offering high-standard s...
- Пълно работно време Постоянна работа Дистанционно интервю
Technical Support Engineer L3 You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms;...
- Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been i...
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Bilingual communication services support expert in german and italian
Астреа Рикрутмънт Eоодгр. София
2,410 лв - 2,820 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Application Support Analyst
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Дистанционно интервю
Пълно описание
Application Support Analyst
We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers. Reporting into Application Support Team Manager, you will ensure that issue resolution is provided for the majority of issues raised daily, operational activities are performed, and all within defined service levels.
We are looking for Application Support Analyst to join our Data Quality team and provide technical competence in mainframe and distributed technologies and will also help resolve incidents reported by Experian's customers. Reporting into Application Support Team Manager, you will ensure that issue resolution is provided for the majority of issues raised daily, operational activities are performed, and all within defined service levels.
What you'll do:
- Be champion of tools within the team and role models best practice;
- Respond to incidents and Operational activities ensuring work is prioritized following Service Level Agreements;
- Escalate issues to initiate further investigation and ensure Service Levels are met;
- Identify opportunities for service/process improvements and implements change;
- Work and collaborate across the wider communities, and amongst other departments to provide service improvements to our customers;
- Deliver great clients and consumers service and try to exceed client / consumer expectations;
- Identify risks and make recommendation to mitigate these.
- Understand specific regulatory obligations and company procedures.
- 2+ years of experience as a Technical Support Engineer, Application Support Engineer or similar;
- Practical experience of ITIL processes for Incident and Problem management
- Knowledge and practical experience of one or more technologies (Monitoring tools, Networking, Firewall, Windows Server, Linux, Oracle SQL, IIS, Apache, XML, JSON, Bash, PowerShell and Tooling - on an advanced/expert level);
- Experience analyzing problems and identifying/communicate root cause;
- Have sound and practical experience in one or many technology platforms;
- Explain technical information to a non-technical audience;
- Technical knowledge and practical experience of computing technologies;
- Troubleshoot skills;
- Inductive and verbal reasoning.
Средна заплата за сектора
2,490 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
31,950 лв / месец
Мнения и оценки от служители
3.4
Добра 
3.2
3.3
3.1
3.3
3.6
3.1
3.6
4.0
4.1
4.5
2.3
Финален преглед
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