Работа It Specialist
75 нови обяви за работа
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
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Founded in 2009, Fantastic Services is a global, multi-service company providing professional cleaning, maintenance, and property improvement solutions to residential and commercial clients. With over 2,000 skilled experts and operations spanning the...
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IBM Cognos Specialist / Data Analyst Project Start: ASAP (Negotiable) Project Duration: 6-8 months (+extension) Allocation: 100% Language: English Rate: name your rate/day Nordic Recruitment & Consulting offers efficient IT and Cyber Security recru...
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Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 17 years of experience in Bulgaria, we deliver tech...
- Пълно работно време Постоянна работа Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 17 years of experience in Bulgaria, we deliver tech...
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About Akkodis: Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainab...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Do you have great experience writing for cons...
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HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Do you have great experience writing for cons...
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1,300 лв - 1,700 лв / месец (нето) от работодател SPARK is the first and only electric car sharing service in Bulgaria and one of the top car sharing companies in Europe, focused on improving every day's life by providing zero-emission, easily available and affordable transportation in Sofia and Plo...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
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About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
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About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 17 years of experience in Bulgaria, we deliver tech...
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We are currently seeking a Financial Client Success Specialist to join our dynamic team. In this role, you will be the first point of contact for our global clients — responsible for delivering accurate, timely, and one-call resolutions to account-...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Technical Support Specialist - Atlas AMS
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Дистанционно интервю
Пълно описание
About Akkodis:
Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.
With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields.
Main scope:
This role involves ensuring that the solution evolves, including managing and prioritizing enhancement requests in collaboration with the business. From a support standpoint, it is essential to ensure that Level 1 support is properly handled, while delivering Level 2 support, which includes managing incidents, requests, changes, and problems. The specialist will own the overall incident management for the solution.
The role also involves engaging in any implementation that impacts the solution and managing any dependencies with other solutions. The primary focus will be on RUN Management. It is necessary to stay in touch with external developments related to the solution and consider any modifications that may need to be implemented within the customer environment.
What we offer:
United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to make incredible happen. Are you ready?
Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.
With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields.
Main scope:
This role involves ensuring that the solution evolves, including managing and prioritizing enhancement requests in collaboration with the business. From a support standpoint, it is essential to ensure that Level 1 support is properly handled, while delivering Level 2 support, which includes managing incidents, requests, changes, and problems. The specialist will own the overall incident management for the solution.
The role also involves engaging in any implementation that impacts the solution and managing any dependencies with other solutions. The primary focus will be on RUN Management. It is necessary to stay in touch with external developments related to the solution and consider any modifications that may need to be implemented within the customer environment.
Main responsibilities:
- Provide level 2 support to end-users and project teams for the multiple applications used in the company.
- Analyze and troubleshoot system issues in 2nd level depending on project requirements, liaise with network administrators, system analysts, and software engineers to assist in resolving problems with software products or company software systems.
- Assist Development and Project Teams during Software Development Release Cycle.
- Coordinate Development of Enhancements, testing and requirements definition capturing.
- Prepare test case scenarios if required for testing interfaces and support tickets.
- Maintain all Interfaces designed for multiple platforms and collaborate with involved stakeholders.
- Participate in Interface Releases and Testing Campaigns.
- Prepare Knowledge Base articles and documents.
- Collaborate with Different Teams to analyze and identify root cause of a problem.
- Maintain required knowledge within the team and train newcomers.
- Prepare Knowledge Base articles and documents
- Make proposals and provide information to support decision making concerning the solution.
- Develop solutions to a variety of problems of moderate and complexity scope.
Main requirements:
- Experience in international support within Application Management Services (AMS), as well as proven track record in troubleshooting and providing technical support in a global environment.
- Good knowledge about ITSM (Incident, Problem, Change), AMS support tools and processes.
- Have experience of daily run activities.
- Have good capacity of analysis, synthesis, and communication (written and oral).
- Good Knowledge on infrastructure architecture.
- Experience in Database queries (SQL/PL-SQL knowledge is a must).
- Ability to translate technical specifications into articulate business requirements and vice-versa.
- Ability to document complex technical and work-flow processes in plain English.
- Strong customer service and exemplary communication ability, both written and verbal.
What we offer:
- Competitive remuneration package
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
- Free Psychological Counselling via Green Line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 150 BGN/month
- Upskilling & reskilling training programs and e-learning hub
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to make incredible happen. Are you ready?
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Средна заплата за сектора
2,530 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
Мнения и оценки от служители
3.1
Добра 
3.3
3.0
3.0
2.9
3.3
2.4
2.3
1.4
1.3
1.9
1.5
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.