Работа Customer Support Agent
128 нови обяви за работа
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Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset class...
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Customer Support Specialist with English Добре дошли в LaDigue, компания, която не е просто работно място, а център за иновации и върхови постижения. Нашите мар...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Specialist with Kazakh and English you will be a part of a great team...
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1,600 лв - 2,000 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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Customer support specialist with hungarian or slovak, or czech, or slovenian and english
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,820 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалт...
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Ние от TTEC се гордеем с нашия екип от мотивирани и талантливи колеги и искаме да ти предложим възможност да придобиеш знания и опит в сфер...
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We are growing! Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers. We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. Your ty...
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Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the biggest employer in the CX (Customer Experience) industry in Bulgaria! As a Customer Support Representative with Czech and Slovak y...
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Customer Delivery Specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and...
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Are you ready to take the next step in your career? If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! As a Customer Support Specialist with Norwegian and English you will be a part of a great t...
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Do you love pets? Do you dream to Work from Anywhere in Bulgaria for the well-being of the animals? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and advent...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! At Personio, Customer Success is more than one specific ...
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Customer support representative for an innovative product with slovak and english
Астреа Рикрутмънт Eоодгр. София
2,560 лв - 3,090 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural team for our Spotify client. Spotify is a leading music streaming service provider, with over 422 million monthly active use...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
At Tradu, we believe that talent knows no borders. We are a team of 650+ multilingual people around the globe. Our commitment to diversity, inclusion, and innovation extends across continents, creating a dynamic blend of skills and experiences that drives our success.
The Representative is a front end, 24/5 client servicing position responsible for the maintenance and servicing of Institutional and VIP clients. The team directly supports Institutional Sales and liaise between all departments and business functions to expedite client inquires and requests.
What will you be doing?
- Provide clients with best-in-class, white-glove service on phone and email
- Obtain in-depth knowledge of our products and services to intelligently and efficiently address client inquiries
- Assist in gathering the necessary documentation required for any regulatory/compliance needs and due diligence procedures
- Manage a variety of cases such as trade/pricing issues, bridge integrations, FIX API connection issues with utmost professionalism
- Monitor and create various data sheets for informational and record keeping purposes and present to key stakeholders
- Participate in variety of Marketing, Compliance and/or Informational outreach campaigns through phone or emails
What you need to possess:
- Must have strong verbal and written communication skills in English
- Able to cover 3 different shifts - 9am-6pm, 4pm-12am and 12am-8am. And also willing to be flexible to meet market related coverage
- High customer service orientation.
- Natural curiosity and feeling the need of getting to the bottom of an issue and quick to learn
- High energy to be able to deliver on multiple fronts at a time in a very fast moving environment
What is good to possess:
- Basic understanding of the financial markets and being good with numbers
- Sales or Customer Service experience
- Excel knowledge on an intermediate level
Hours: 40 hours/week - Monday to Friday. Hybrid: 3 days in-office. Shifts based on weekly rotation: 9am-6pm, 4pm-12am and 12am-8am.
Contract type: Labor contract with Stratos Support EAD
If you are interested in this position, please send us your CV in English.
Only short-listed candidates will be contacted for an interview.
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Служител, запитвания от клиенти и информация
Служителите за запитвания от клиенти и информация разглеждат жалби и отговарят за поддържането на добри взаимоотношения между дадена организация и нейните клиенти. Те управляват данните по отношение на удовлетвореността на клиентите и ги съобщават.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- общуване с потребители
- управление на график за задачи
- управляване на конфликтите
Необходими основни знания
- обслужване на клиенти
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
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