Работа Customer Service Representatives
114 нови обяви за работа
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Пълно работно време Постоянна работа Подходяща и за кандидати с малък или без опит Spirit of the role: The Customer Service Associate will provide end-to-end support for logistics operations and ensure an excellent customer experience. They will manage the company’s processes through professional and effective communication with...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for a passionate Client Solutions Consulta...
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Do you love pets? Do you dream to Work from Anywhere in Bulgaria for the well-being of the animals? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and advent...
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Do you love pets? Do you dream to Work from Anywhere in Bulgaria for the well-being of the animals? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and advent...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалт...
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Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Подходяща и за кандидати с малък или без опит About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and servi...
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Служител обслужване на клиенти T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалтика. Присъст...
- Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит
Служител обслужване на клиенти T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалтика. Присъст...
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1,820 лв - 2,120 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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Do you love pets? Do you dream to Work from Anywhere in Bulgaria for the well-being of the animals? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria! We are looking for an enthusiastic and adventur...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
B2B Client Support Specialist with French and English *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solu...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за кандидати с малък или без опит
Werden die guten Leistungen an Deinem Arbeitsplatz nicht ausreichend geschätzt? Gibst Du Dich nicht damit zufrieden? Du bist ehrgeizig und ausgesprochen serviceorientiert und willst Deine Fähigkeiten in einem dynamischen und internationalen Umfeld...
- 2,790 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
We are growing! Our client is a genuine company producing innovative microdrinks, microteas, microlytes, and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and beco...
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Grove Global Consult is a consulting and recruitment agency providing strategic consulting and talent acquisition services to companies worldwide. Role Overview: We are currently looking for a German-Speaking Customer Support Specialist to join a d...
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Как се смята?
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Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Customer Service Associate (Logistics)
- Пълно работно време
- Постоянна работа
- Подходяща и за кандидати с малък или без опит
Пълно описание
Spirit of the role:
The Customer Service Associate will provide end-to-end support for logistics operations and ensure an excellent customer experience. They will manage the company’s processes through professional and effective communication with customers. Following each customer interaction, the associate will accurately update the company database with all relevant information. Additionally, they will contribute to quality assurance initiatives and program standards through phone and email correspondence, utilizing advanced logistics tools and systems.
Benefits: We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
Shift: 9:00 - 18:00h or 10:00 - 19:00 About Accenture:
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change.
The Customer Service Associate will provide end-to-end support for logistics operations and ensure an excellent customer experience. They will manage the company’s processes through professional and effective communication with customers. Following each customer interaction, the associate will accurately update the company database with all relevant information. Additionally, they will contribute to quality assurance initiatives and program standards through phone and email correspondence, utilizing advanced logistics tools and systems.
Main Responsibilities:
- Manage inbound and outbound customer communications.
- Provide accurate information and guidance to customers through various communication channels.
- Coordinate with third-party partners to ensure delivery of the entitled services.
- Follow company procedures and detailed operational instructions.
- Escalate cases according to established protocols when service levels are at risk.
- Handle and resolve customer complaints in line with internal policies.
- Maintain accurate and up-to-date information in all relevant program databases.
- Address complex or sensitive customer situations with professionalism and sound judgment.
- Identify and escalate program or data-related issues to the appropriate management level.
- Support multiple programs simultaneously and collaborate across teams to achieve business goals.
Required Skills & Competencies:
- Previous customer service experience within a Contact Center would be considered an advantage.
- Fluency in English.
- Attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Results-driver with action orientation.
- High School Diploma or higher education degree.
Benefits: We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
- Career Counselling
- Additional paid time off
- Hybrid working model
- Flexible benefits
- Luxury health & dental insurance
- Life insurance
- Food vouchers
- Fuel card/Public transport card
- Multisport cards
- Employee Assistance Program
- Bonuses for special occasions
- Options to buy shares
Shift: 9:00 - 18:00h or 10:00 - 19:00 About Accenture:
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change.
Социални Придобивки
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Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
300 лв / месец
максимална
359,150 лв / месец
Мнения и оценки от служители
2.5
Средно добра 
2.5
2.0
2.1
2.6
2.2
3.1
2.8
2.3
1.6
2.3
2.1
Финален преглед
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