Работа Customer Service Employee
180 нови обяви за работа
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Join Our Team – Part-Time Opportunity! Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfec...
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Customer Support Agent with French and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with English - Night Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Вече 20 години Dentaprime е символ на иновации и високи стандарти в денталната медицина. С екип от стотици специалисти и хиляди международни п...
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2,350 лв - 4,400 лв / месец (нето) от работодател
Представи си работен ден, в който всяко обаждане е шанс да блеснеш, всяка комуникация с клиент е възможност да покажеш професионализма с...
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Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
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Customer Support Agent with Arabic and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with Polish and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with Italian and English Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiari...
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Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelle...
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Customer Support Agent with Arabic and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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1,970 лв - 2,730 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe...
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1,210 лв - 1,600 лв / месец (нето) от работодател
As a Customer Representative, you will be joining a great team of young, inspired, and motivated persons. The only requirement is to present our company in the best possible way for our lovely clients, challenge and prove yourself! We are working on ...
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About the Company: We are a global BPO company established in 2012, with strategically located delivery centers across multiple regions. We pride ourselves on fostering long-term, trusted partnerships with industry-leading companies in the USA and Eu...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfect part-time position for you!
Role Overview
Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people’s lives safer and more comfortable, businesses more productive, and cities more livable.
Flexible Work Schedule! Enjoy your weekends free! Our part-time roles offer shifts between 9:00 am and 9:00 pm, Monday to Friday, helping you maintain a great work-life balance.
Hybrid Work Possibility After 6 Months!
Key Responsibilities:
- Respond to inbound customer requests, document relevant case information
- Ensure excellent customer satisfaction
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue
- Responsible for following the direction of management and providing feedback
What do you need?
- Exceptionally customer-focused
- Fluency in German, both in verbal and written communication
- Good level of English in both verbal and written communication (for training purposes)
- At least 6 months of experience in a front-line technical customer service role preferred
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated, and a great team player
- Excellent soft skills, particularly in
- Demonstrating empathy in active listening skills
What can you expect from us:
- Part-time role with working shifts between 9:00 a.m. – 9:00 p.m., Monday – Friday
- Competitive salary – 997 EUR
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
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