Работа Technical Support
311 нови обяви за работа
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Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created...
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Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created...
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HMG LINKS Ltd is a multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment. Are you looking for an exciting, interesting job ro...
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SENIOR SYSTEMS ARCHITECT FOR AUTOMOTIVE Company Description Welcome to a place where your ideas lead to something big! Welcome to Bosch! Bosch is a leading global supplier of technology and services for the automotive industry. Bosch Engineering ...
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SENIOR SYSTEMS EXPERT FOR AUTOMOTIVE Company Description Welcome to a place where your ideas lead to something big! Welcome to Bosch! Bosch is a leading global supplier of technology and services for the automotive industry. Bosch Engineering Cen...
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SYSTEMS EXPERT FOR AUTOMOTIVE Company Description Welcome to a place where your ideas lead to something big! Welcome to Bosch! Bosch is a leading global supplier of technology and services for the automotive industry. Bosch Engineering Center Sof...
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SENIOR SYSTEMS ARCHITECT FOR AUTOMOTIVE Company Description Welcome to a place where your ideas lead to something big! Welcome to Bosch! Bosch is a leading global supplier of technology and services for the automotive industry. Bosch Engineering ...
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SYSTEMS EXPERT FOR AUTOMOTIVE Company Description Welcome to a place where your ideas lead to something big! Welcome to Bosch! Bosch is a leading global supplier of technology and services for the automotive industry. Bosch Engineering Center Sof...
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SENIOR SYSTEMS EXPERT FOR AUTOMOTIVE Company Description Welcome to a place where your ideas lead to something big! Welcome to Bosch! Bosch is a leading global supplier of technology and services for the automotive industry. Bosch Engineering Cen...
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Wi-Fi Tools Engineer - Network Tools and Automation DC (f/m/d) / A1 Competence Delivery Center
A1гр. София
Wi-Fi Tools Engineer - Network Tools and Automation DC (f/m/d) / A1 Competence Delivery Center A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated in delivering full ...
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Wi-Fi Tools Engineer - Network Tools and Automation DC (f/m/d) / A1 Competence Delivery Center
A1гр. София
Wi-Fi Tools Engineer - Network Tools and Automation DC (f/m/d) / A1 Competence Delivery Center A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated in delivering full ...
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As an WFM Business Partner you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a medium sized account or a group of small accounts and ot...
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As an WFM Business Partner you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the workforce management function supporting a medium sized account or a group of small accounts and ot...
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Human Power BG is an HR agency that offers consultations and recruitment for some of the best companies in Bulgaria. ~~~ Our client has more than 100 years of history, they grew and nowadays create more than 7 billion products per year, exporting to...
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Financial services customer support analyst with norwegian or danish and english (part-time or full-
Астреа Рикрутмънт Eоодгр. София
2,020 лв - 2,480 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
So, what’s the role all about?
- Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels
- Provide prompt and accurate responses
- Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases
- Follow company policy and guidelines for handling customer interactions
- Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers
- Document and track all cases and customer information
You are the one we’re looking for if you have:
- Fluency in English both written and verbal
- Minimum 1 year of experience in e-commerce and/or customer support role is required
- Patience, empathy, and a customer-centric approach to handling customer inquiries
- Excellent communication skills, both written and verbal, with great active listening skills
- Great analytical and problem-solving skills to identify root causes and provide adequate solutions
- Strong computer skills, ticketing systems and other customer support tools
- Team player with great attitude with the ability to work independently
- Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country’s policy
- Good knowledge of heavy machinery and construction equipment
What can you expect from us:
- Fulltime role with working hours Monday – Friday, from 13:00 to 22:00
- Competitive salary with monthly performance-based bonuses
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!
Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
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- schoolБезплатни Обучения/Курсове
Мнения и оценки от служители
Финален преглед
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