Работа Remote
81 нови обяви за работа
-
Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
-
Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries...
-
2,730 лв - 4,080 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Ние сме ИТ компания, която разработва и управлява собствено портфолио от онлайн проекти в iGaming индустрията. Чрез интегриране на модерни S...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Job Description PPD is now part of Thermo Fisher Scientific. As the world leader in serving science, our Mission is to enable our customers to make the world healthier, cleaner and safer. We are excited about the opportunities this combination brings...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за кандидати с малък или без опит
Claims adjuster with Spanish language Spirit of the role: The Claims Expert is responsible for managing the whole lifecycle of an insurance claim – from the moment an accident happens until final resolution. The role incorporates investigating th...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Claims Adjuster with English language Spirit of the role: The Claims Adjuster is responsible for managing the whole lifecycle of an insurance claim – from the moment an accident happens until final resolution. The role incorporates investigating ...
- 2,500 лв - 5,000 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Thank you for your interest in our Company! Here’s the deal. You’re not applying to an average retail company. Rather you’re applying to join an agile team of developers delivering top-notch products within the company portfolio! We are a Bulga...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Service Desk and Technical Support Specialist (Microsoft-oriented) About us: Bulwork is the first IT recruitment agency in Bulgaria with 24 years of stable presence in the market. The company has established a reputation for delivering high-quality...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
We are: The first IT Recruitment agency in Bulgaria with 24 years of stable presence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
For one of our clients - we are looking for a Senior Full Stack Web Developer with strong experience in Angular, Java with Spring Boot, and PostgreSQL to join an engineering team. The ideal candidate will have a deep understanding of state managemen...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Product Owner – Casino Games About Us We are an innovative iGaming development studio, creating immersive and engaging casino games for players worldwide. We are expanding our team and looking for a passionate Product Owner – Casino Games to dr...
- 6,780 лв - 7,680 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи
If you’re a seasoned .NET Developer who loves working with scale, complexity, and impact — this might be your next move. Our client is one of the fastest-growing GameTech companies globally, operating across 14 markets and recognized as one of th...
- 2,330 лв - 3,810 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
AML/KYC Specialist (Banking) Sopra Steria Bulgaria is the service and competence centre of the Sopra Steria Group. The company integrates easily into partners' processes, acting as an organic extension of Sopra Steria Germany Industries. We have wor...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
Senior Environment Artist - CA Sofia Creative Assembly is looking for an experienced Senior Environment Artist to join our talented team to work on our new project, a sequel to Alien: Isolation. This role will be based at our studio in Sofia, Bulga...
- 2,330 лв - 3,810 лв / месец (нето) от работодател Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
AML/KYC Specialist (Banking) Sopra Steria Bulgaria is the service and competence centre of the Sopra Steria Group. The company integrates easily into partners' processes, acting as an organic extension of Sopra Steria Germany Industries. We have wor...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Technical Support Specialist with French (Part-Time Role)
- Пълно работно време
- Постоянна работа
- Възможност за работа от вкъщи
- Подходяща и за студенти
- Дистанционно интервю
- Подходяща и за кандидати с малък или без опит
Пълно описание
Akkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries around the world, we offer broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. As the biggest Delivery Center, with more than 17 years of experience in Bulgaria, we deliver technology solutions in IT, Software, Cloud, and Digital fields. We Are Akkodis. Making the future, smarter for everyone.
About the role: The objective of a Level 1 Agent is to deliver in-depth End-user support and strive to deliver a high level of resolution upon the first contact with the End-user. Level 1 Agents will use all available knowledge tools and resources, call tracking tools and remote-control software to achieve the defined service level objectives. They are required to quickly diagnose and triage issues, resolve Incidents and/or dispatch to the appropriate Resolution Group. They are expected to deliver a high level of customer satisfaction.
Your daily agenda will be:
United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to start engineering a smarter future. Are you ready?
About the role: The objective of a Level 1 Agent is to deliver in-depth End-user support and strive to deliver a high level of resolution upon the first contact with the End-user. Level 1 Agents will use all available knowledge tools and resources, call tracking tools and remote-control software to achieve the defined service level objectives. They are required to quickly diagnose and triage issues, resolve Incidents and/or dispatch to the appropriate Resolution Group. They are expected to deliver a high level of customer satisfaction.
Your daily agenda will be:
- Handle contacts promptly and professionally and ensure delivery of all SLAs
- Create a Ticket for new contacts into the Ticketing Management Systems
- Identify and resolve Customers’ request, problem or incident using the relevant knowledge base tools and other technical resources
- Operate under close supervision
- Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated daily and every effort is made to deliver service levels
- Fully document every ticket as per the internal quality assurance standards
- Participate in all internal meetings and feedback sessions
- Comply with all internal ticket management processes
- Present a positive, effective and flexible contribution to achieving team targets and objectives
- Complete desk specific or ad hoc tasks
- Remain well versed in help desk policies, procedures, standards and documentation
- Protect confidential and sensitive information and materials
- Collaborate with other team members to provide high quality support
- Ensure constant self-development using day to day work, web based training, and any other available tool
- Be available for work at the scheduled shift start time and be logged on the telephone system
- Use correct activity phone codes and demonstrate a responsible approach to these at all times
- Adhere to the telephone login procedures
- Pass Acceptance tests (final test calls)
- Mentor new hires during their incubation period (AILP)
- Support the development or improvement of internal trainings and processes by providing feedback and professional knowledge.
And you:
- are Fluent in French (at least B2 level) and have good English skills
- are Keen on communicating with customers
- are Proficient in Microsoft Office
- are Excited to develop your professional career
- are A team player
- have a high school diploma
You will get:
- Competitive remuneration package Performance-based bonuses Fully remote position Referral bonus program 24 days annual paid leave Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more) Competitive remuneration package Free Psychological Counselling via Green Line and on the spot Newborn or newly adopted child bonus Food vouchers - 150 BGN/month Upskilling & reskilling training programs and e-learning hub Diverse career growth opportunities Recognition awards Sports cards (partially covered by the employer) and company sports initiatives Special company discounts Various social and charity initiatives
United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to start engineering a smarter future. Are you ready?
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Средна заплата за сектора
2,520 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
31,950 лв / месец
Мнения и оценки от служители
3.1
Добра 
3.3
3.0
3.0
2.9
3.3
2.4
2.3
1.4
1.3
1.9
1.5
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.