Работа Customer Support
483 нови обяви за работа
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Join TELUS Digital Bulgaria as a Solutions Consultant with Icelandic and English for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. We're seeking professionals with strong co...
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Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing...
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The Opportunity For our Feeder Factory High Voltage based in Sevlievo we are looking for a Customer Quality Specialist to play a crucial role in managing both internal and external customer complaints. Based in our dynamic team, you will conduct sys...
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The Opportunity For our Feeder Factory High Voltage based in Sevlievo we are looking for a Customer Quality Specialist to play a crucial role in managing both internal and external customer complaints. Based in our dynamic team, you will conduct sys...
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Microsoft Support Engineer with Turkish We're looking for a Microsoft Support Engineer with passion for technology to join our Cloud Services Support Team. We assist corporate clients with their business-impacting technical issues. So, what’s th...
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Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a B2B Solutions Consultant with Spanish and English you will be a part of...
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Fixture Management Team Lead Discover Your Genius About Genius Sports Genius Sports is on a mission to be the must-have digital sports technology partner for all leagues, sports content providers, sportsbooks and brands. By bringing together next...
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Technical Support Analyst with Spanish (1st line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthc...
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Technical Support Analyst with Spanish (1st line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthc...
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Quality Assurance analyst - Contact Center Varna DSK Bank is part of OTP Group – one of the leading banking groups in Central and Eastern Europe. Our amazing company is following an ambitious journey, which requires bright and motivated people to...
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Quality Assurance analyst - Contact Center Vratsa DSK Bank is part of OTP Group – one of the leading banking groups in Central and Eastern Europe. Our amazing company is following an ambitious journey, which requires bright and motivated people t...
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*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country. Are you ready for new challenges? If your answer is YES, then here is a role for you - join the leader in the CX (Cust...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Technical Solutions Co...
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Onboarding and Due Diligence Analyst Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, FinTech, Healt...
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We need your expertise! Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world’s largest travel marketplaces, our new client makes it easier for everyone to experience ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We offer:
- Welcome bonus: 3000EUR
- Flexible contract conditions (temporary employment, part-time options)
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- Deliver professional support for our products and services, maintaining a stellar customer satisfaction rate
- Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers
- Engage customers through multiple channels, including phone, email and chat
- Resolve customer inquiries within agreed SLAs, using our comprehensive knowledge base and established protocols
- Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores
- Collaborate with team members to share best practices and contribute to the knowledge base
- Participate in ongoing training and stay updated on product knowledge and industry trends
What You'll Need:
- Fluent Icelandic and English communication skills
- Strong interpersonal abilities and customer service orientation
- Ability to follow structured guides and processes
- Excellence in active listening and problem-solving
- Adaptable and quick to learn new processes and technologies
- Self-motivated with a passion for customer satisfaction
Ideal Candidate Profile:
- Customer-focused mindset and delivering exceptional service
- Excellent communication style, ability to explain complex concepts simply
- Ability to troubleshoot issues and find creative solutions
- Collaborates and shares knowledge, and contributes positively to team dynamics
- Embraces change, learns quickly, and maintains composure under pressure
The best part? No tech background needed! We're looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our comprehensive training program will equip you with all the product knowledge you need to succeed.
At TELUS Digital Bulgaria, we believe in growing together. We offer a supportive environment where learning is continuous, teamwork is celebrated, and your well-being is our top search result!
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
5,810 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
1,150 лв / месец
22,450 лв / месец
Мнения и оценки от служители
Финален преглед
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