Работа Customer Support
331 нови обяви за работа
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Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer suppo...
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Пълно работно време Постоянна работа Дистанционно интервю For our Transactional IT Systems Department, we are looking for self-driven and motivated candidates for the position of IT Service Desk Expert What we do: Postbank is Top Employer for 2025, Bank of the year for 2021 and it is in top 5 Banks in Bul...
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Technical Application Support Engineer UK&I (2nd line) Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplif...
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Technical Analyst Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing so...
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Accenture Bulgaria is expanding, and we are on the lookout for a motivated colleague to join our team. The role is open in various locations such as Sofia, Plovdiv, Varna, Ruse and Burgas Would you love to build expertise around the leading, next g...
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Taxback International is a leading global VAT solutions provider. Our integrated technology streamlines the processes of global VAT compliance, recovery & payment for Enterprise and Medium sized businesses worldwide. Taxback International is part of...
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SSP is a leading operator of food and beverage brands in travel locations worldwide. We operate well-known restaurants, bars, cafes, and fast-food outlets in airports, train stations, and service areas, delivering high-quality food and exceptional cu...
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Who we are Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating ...
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IP Service Delivery Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platforms; ...
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Akkodis is a global digital engineering company and Smart Industry leader. We enable clients to advance in their digital transformation. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross-industry knowledge to dr...
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Vacation advisor helpdesk support with german or french and english
Астреа Рикрутмънт Eоодгр. София
1,860 лв - 2,250 лв / месец (нето) от работодател Пълно работно време Постоянна работа Подходяща и за студенти Подходяща и за кандидати с малък или без опит At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
- Пълно работно време Постоянна работа
Job Description: About AML RightSource We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe,...
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IP Data Center Network Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platform...
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COMPANY / POSITION OVERVIEW LEAD Consult is a dynamic, customer-oriented company, specialized in providing business and IT consulting services in the energy and financial sectors, as well as in software development and outsourcing. Our deep industry...
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IP Network and Architecture Engineer You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and pla...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer support at all levels. To achieve this mission, you will go the extra mile to support all who interact with Airbnb.
We are looking for an enthusiastic German Speaking Travel Experience Advisor for Airbnb Account to join our NEW Team.
If you are already an expert in the ins and outs of the Airbnb site and have exceptional people skills, then you are just the type of person we want to talk to. This team will be on the front lines working with our users every day.
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
We are looking for an enthusiastic German Speaking Travel Experience Advisor for Airbnb Account to join our NEW Team.
If you are already an expert in the ins and outs of the Airbnb site and have exceptional people skills, then you are just the type of person we want to talk to. This team will be on the front lines working with our users every day.
Responsibilities:
- Provide friendly and efficient service to the worldwide Airbnb community
- Be the first point of contact to handle and resolve customer complaints/queries
- Respond professionally and with empathy to inbound/outbound phone calls, messaging, and chat channels
- Demonstrate ownership of user queries until resolution
- Investigate, identify, and escalate issues appropriately, by prioritizing urgent and sensitive matters
- Investigate, identify, and escalate issues appropriately
- Compose thoughtful and accurate messages or customize prepared responses to customer queries
- Research information and troubleshoot problems using available resources
- Recognize product and process issues that impact our community and submit reports and feedback
- Maintain accuracy and security of customer information on Airbnb systems.
Requirements:
- Fluent in German (written and spoken) and have a good knowledge of English language
- Patience, empathy, and an ability to demonstrate confidence when imparting information
- Ability to positively communicate difficult messages
- Previous experience in hospitality/call center will be considered an advantage
- Ability to work in a fast-changing environment
- Investigative skills with strong communication and interpersonal skills
- Proactively and independently work to meet targets and goals.
We Offer:
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses.
We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- sports_footballКарта за Спорт
- local_diningБезплатни Храна и Напитки
- card_travelВаучери за Транспорт
- card_giftcardВаучери за Храна
- schoolБезплатни Обучения/Курсове
- date_rangeДопълнителен Годишен Отпуск
- groupsПартита/Тиймбилдинг
- videogame_assetЗала за Почивки/Забавления
Средна заплата за сектора
1,980 лв / месец (изчислена от Yox)
Средна работна заплата за страната изчислена от YOX
минимална
700 лв / месец
максимална
3,700 лв / месец
Мнения и оценки от служители
2.8
Средно добра 
2.8
3.1
2.7
2.3
2.3
2.3
2.3
2.5
3.4
2.5
3.3
Пътнически консултант/пътническа консултантка
Пътническите консултанти предоставят персонализирана информация и консултации във връзка с оферти за пътуване, правят резервации и продават туристически услуги заедно с други свързани услуги.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- използване на глобална система за дистрибуция
- надзор на транспортните условия
- обработване на рекламации от клиенти
- насърчаване на продажбите
- обработване на резервация
Необходими основни знания
- екотуризъм
- технологии за самообслужване в туризма
- географски области свързани с туризъм
- екотуризъм
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.