At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients, a global leader in B2B sales services, specializing in driving revenue growth and digital transformation through strategy, talent, and technology, we are looking for - Technical Integration Consultant with Dutch (Hybrid).

Responsibilities:

• Take ownership of new client onboarding and ensure a seamless, well-structured introduction to software solutions;
• Build strong, trusted relationships through regular face-to-face meetings that drive engagement and product adoption;
• Support clients throughout their journey — from initial setup all the way to full license activation and successful usage;
• Act as a reliable advisor by sharing best practices and helping clients achieve maximum value from the product;
• Keep CRM records accurate, organized, and up to date with all client interactions and progress;
• Identify, troubleshoot, and resolve client issues efficiently, working closely with internal teams when needed.

Qualifications:

• Fluent in Dutch, with strong written and spoken communication skills;
• Minimum 2 years of experience in client support, BPO, or customer-facing roles, ideally within tech or software environments;
• Confident user of Microsoft Office tools (Outlook, Word, PowerPoint, Excel);
• Strong communication skills with a structured and organized approach to work;
• Experience using CRM systems and managing client cases or support tickets;
• Customer-oriented mindset with a consultative approach and the ability to turn insights into improved client success.

Our client offers:

• Monday-Friday standard working hours (hybrid model);
• Relocation package - includes airfare after 6 months, 10-day hotel stay with breakfast, and

optional salary advance;

• Welcome bonus and performance-based bonuses;
• Employee benefits, including discounts and a Multisport Card;
• Monthly allowance for transportation/internet (on top of salary);
• Bonuses for major life events (marriage, childbirth, graduation);
• Health and dental insurance, plus life insurance coverage;
• Office near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, license No 1809).