Работа Customer Services Agent
118 нови обяви за работа
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We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer. Looking for a job where you can really help people? ...
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2,000 лв - 2,800 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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1,490 лв - 1,820 лв / месец (нето) от работодател
HR Consultant специализира в сферата на човешките ресурси. За утвърдена и коректна фирма в в сферата на рекламата в гр. Пловдив, кв.Каменица, тъ...
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АЛФАБЕТ ГЕЙМИНГ ЕООД е компания със солиден опит в игралната индустрия в България. В стремежа си да предлага по-добри продукти и услуги н...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support with Romanian and English, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide so...
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*Please note that the position is based in Sofia, and we will assist you to relocate. Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a C...
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Client Support Specialist with French and English Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, F...
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В Zara Home вярваме, че всеки детайл разказва история- а нашите клиенти са в нейния център. Търсим човек, който естествено създава връзка с хо...
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**All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such...
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3,910 лв - 5,870 лв / месец (нето) от работодател
Стани част от екипа на Компания за РЕАЛИЗАЦИИ - X NVD Централен офис Пловдив! Вече над 15 години успешно реализираме мечтите на нашите клиен...
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Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. Are you ready to start your dream job? Are you sales oriented, motivated and dynamic person searc...
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Специалист Обслужване на клиенти АЛФАБЕТ ГЕЙМИНГ ЕООД е компания със солиден опит в игралната индустрия в България. В стремежа си да пре...
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DSV – Глобален транспорт и логистика. В DSV ще се присъедините към талантлив екип, който работи с отдаденост, за да предостави на клиенти си...
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If you are excited about health and technology, join our Fitbit Team! As a Fitbit Customer Support Specialist with French, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solut...
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2,730 лв - 2,880 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, а live longer.
Looking for a job where you can really help people? Join our Customer Care team working with a global healthcare brand. If you’re an empathetic person with strong Portuguese and English skills, you could be a great fit for this role. Apply now!
Your typical day:
As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.
You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers’ expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.
What you need to have is:
- Empathy and the ability to perceive, detect, and manage emotions
- Fluency in Portuguese and English, both written and verbal
- Strong phone and verbal communication skills, along with active listening.
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- High school education
What can you expect from us:
- Full-time role with working shifts - Monday – Friday; From 13:00 to 22:00 and from 16:00 to 01:00; + one Porto shift - 11:00 to 20:00 (can be rotated);
- Training and Nesting from The Office , then WFH.
- Competitive salary with monthly performance-based bonuses
- Work from home option, after the training and nesting period
- Comprehensive initial training and onboarding (fully paid by us)
- Continuous training and upskilling programs through Concentrix University
- Professional Development and Career Navigation programs to map out the steps in your desired development
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!
Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!
You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.
Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer
Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Социални Придобивки
- credit_cardБонусова Система
- health_and_safety iconДопълнително Здравно Осигуряване
- sports_footballКарта за Спорт
- food_bankБезплатна Храна
- timer_offГъвкаво Работно Време
- schoolБезплатни Обучения/Курсове
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
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