Работа Customer Service Support
229 нови обяви за работа
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Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
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Client Support Specialist with French and English Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our global clients in diverse industries such as High-Tech, F...
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Customer Support Specialist with German *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our g...
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Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
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Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our mission is to enable our customers to make the world healthier, cleaner, and safer. From advancing life sciences research and solving...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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1,090 лв - 1,090 лв / месец (бруто) от работодател
Вече 20 години Dentaprime е символ на иновации и високи стандарти в денталната медицина. С екип от стотици специалисти и хиляди международни п...
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АЛФАБЕТ ГЕЙМИНГ ЕООД е компания със солиден опит в игралната индустрия в България. В стремежа си да предлага по-добри продукти и услуги н...
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2,000 лв - 2,800 лв / месец (нето) от работодател
В СЕЗАМ ОНЛАЙН ЕООД, търсим да назначим Специалист Обслужване на клиенти Какво ще правите: Обработка на клиентски запитвания, получени...
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2,480 лв - 4,550 лв / месец (нето) от работодател
Имаш отличен немски, но търсиш нещо повече от просто „работа“? В Б.А.Б. Консулт вярваме, че работното място трябва да носи не само сигурно...
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At Concentrix, we’re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a ...
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You are wanted! Our Brand New Opportunity Awaits! If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where your skills make a real impact, we have the perfect role for yo...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
About the role:
The objective of a Customer Support with Slovak is to deliver in-depth End-user support and strive to deliver a high level of resolution upon the first contact with the End-user. Customer Support with Slovak will use all available knowledge tools and resources, call tracking tools and remote-control software to achieve the defined service level objectives. They are required to quickly diagnose and triage issues, resolve Incidents and/or dispatch to the appropriate Resolution Group. They are expected to deliver a high level of customer satisfaction.
Responsibilities:
- Handle contacts promptly and professionally and ensure delivery of all SLAs
- Create a Ticket for new contacts into the Ticketing Management Systems
- Identify and resolve Customers’ request, problem or incident using the relevant knowledge base tools and other technical resources
- Operate under close supervision
- Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated daily and every effort is made to deliver service levels
- Fully document every ticket as per the internal quality assurance standards
- Participate in all internal meetings and feedback sessions
- Comply with all internal ticket management processes
- Present a positive, effective and flexible contribution to achieving team targets and objectives
- Complete desk specific or ad hoc tasks
Requirements:
- Fluent in Slovak confident in English
- Proficient in Microsoft Office
- Willing to communicate with business customers
- Willing to work during weekends
- Interested in resolving technical issues
- Education in a relevant field
What we offer:
- Competitive remuneration package
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
- Free Psychological Counselling via Green Line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 76.70 EUR/month (150 BGN)
- Upskilling & reskilling training programs and e-learning hub
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
The future is here for the making. Are you ready? Let’s make the incredible happen.
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- credit_cardБонусова Система
- schoolБезплатни Обучения/Курсове
- airport_shuttleБезплатен Служебен Транспорт
- sports_footballКарта за Спорт
- videogame_assetЗала за Почивки/Забавления
- groupsПартита/Тиймбилдинг
Средна заплата за сектора
2,540 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
359,150 лв / месец
Мнения и оценки от служители
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.