Работа Customer Service Representative
67 нови обяви за работа
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Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. For one of our exclusive clients - operating in the field of online casinos, we are looking for a ...
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Customer Consultant with French and English (Regular Shifts) Company Description Sutherland is a worldwide leader in digital transformation and superior customer service. We are the engine behind the experience giants of today—the companies best ...
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Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. For one of our clients, a fast-growing company in the field of iGaming, we have an opening for...
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Customer experience (quality) analyst with swedish and english
Telus International Bulgariaгр. София
TELUS International Bulgaria is looking for a passionate and result driven Customer Experience (Quality) Analyst with Swedish and English! Responsibilities: Monitors and audits transactions performed by agents against internal and/or external qualit...
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We need your expertise! Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world’s largest travel marketplaces, our new client makes it easier for everyone to experience ...
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We need your expertise! Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world’s largest travel marketplaces, our new client makes it easier for everyone to experience ...
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Join Our Dynamic Team at Sutherland Bulgaria! Elevate your career with Sutherland Bulgaria, a global pioneer in digital transformation and stellar customer service. We are at the forefront of delivering transformative experiences across diverse indus...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
You will provide product/service information and resolve emerging problems that their players face within the game or platform.
Responsibilities:
Work collaboratively with cross-functional teams to drive player's activity growth Achieve an optimal support experience and knowledge-sharing initiatives Monitor the VIP players' activity on a daily basis Ensure high service standards and maintain customer satisfaction by providing effective solutions & alternatives to players Identify and analyze recurring issues and trends by working with other departments until resolution Work in a dynamic, team-focused environment with growth opportunities and benefits The Account Manager's responsibilities will be to increase player's KPIs by proactive outbound communication, all to ensure a personal, engaging, and rewarding experience for our VIP players Build and manage personal relationships with our top VIP players Support, engage & retain our players Use exclusive content, promotions & activities for our players – in order to generate value for our players and expand their engagement within our games Requirements:
1+ years of experience in customer success – an advantage High-level understanding/interest in social gaming/online marketing field Native or mother tongue level in English (written & spoken) Excellent interpersonal and communication skills Ability to work weekends and nights Availability to work in shifts, at least 4 shifts per week Independent and self-learner Positive attitude and are excited to learn more Deep understanding/interest in games/online marketing field - an advantage Previous experience within a CS/AM role is an advantage Ability to work in a fast-paced environment If it sounds like a dream job for you? Please send us your CV in English. Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020
Средна заплата за сектора
2,100 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Финален преглед
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