Работа Chat Agent
25 нови обяви за работа
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Customer Support Agent with Arabic language - email and chat Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail ...
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Customer Support Agent with Chinese - email and chat only Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has ...
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Join Our Dynamic Team at Sutherland – Exciting Opportunities in Varna! Position: Chat Support Specialist (German-speaking) Location: Varna, Bulgaria Work from our office in a modern and friendly environment! At Sutherland, you’ll work alongside...
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3,000 лв / месец (нето) от работодател
Are you a fan of challenges, teamwork, and making a difference? At BAB Consult, we, along with our client, are looking for a talented Customer Support Agent with excellent German skills and basic English knowledge (B1+). This is your chance to join ...
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Customer Support Agent with English - emails and chat Mixed Shifts Description About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The com...
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Customer Support Agent with French and English - emails and chat About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsid...
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2,330 лв - 3,180 лв / месец (нето) от работодател
WIR SIND SUTHERLAND Sutherland ist ein weltweit führendes Unternehmen im Bereich Customer Experience Management. Seit über 37 Jahren kümmern wir uns um die Kunden unserer Kunden, indem wir kontinuierlich innovative Lösungen implementieren, Automa...
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2,020 лв - 2,330 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that bei...
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2,020 лв - 2,820 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
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2,020 лв - 2,820 лв / месец (нето) от работодател
We are recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly is the...
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2,020 лв - 2,820 лв / месец (нето) от работодател
Ъпскил ООД is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that bei...
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UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
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2,020 лв - 2,820 лв / месец (нето) от работодател
UpSkill is a recruitment agency ready to go the extra mile to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support. We believe that being friendly ...
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If you are passionate about gaming, join our growing Player Support team in the Customer Experience (CX) industry TELUS Digital Bulgaria - get the job you will enjoy! We challenge you to be part of the cool and fun team of WARgamers! A typical day: ...
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Оператор контактен център - с отлично владеене на английски език
Маркетинг Прагматик Eоодгр. Пловдив
1,440 лв - 2,020 лв / месец (нето) от работодател
„Маркетинг Прагматик“ ЕООД е един от наложилите се работодатели в Business Process Outsourcing (BPO) сектора в България. Компанията предлага на служи...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities.
Job Definition:
- Provide information about financial instruments and services of the company;
- Respond to customer requests for installation, registration and regular operations with client’s software;
- Provide support regarding technical, trading and financial issues to customers queries by email and chat;
- Verify the request details with the customer;
- Research and answer questions and solve problems for a complete customer’s satisfaction;
- Follow up on the successful completion of each case;
- Very Good level in Arabic language;
- Fluency in English language;
- Good computer literacy;
- Excellent typing skills;
- Excellent literacy;
- Analytical and problem-solving skills;
- Ability to prioritise tasks and work with minimal supervision;
- Ability to work in Bulgaria;
- Financial/Economic background or education will be considered as an advantage.
- Customer service experience will be considered as an advantage.
- Great opportunity for professional and personal development within a fast growing company;
- Extensive training programs;
- Competitive remuneration package;
- Excellent working conditions;
- Cooperative team environment;
Facilities - Gym, Video games, fully stocked kitchen, recreation area, standing desks, ping pong table, jago football table
Social events - End of the year party, summer teambuilding, annual team days, event calendar with many social gatherings
Goodies - Tickets to games of our sponsered teams, Digital food vouchers, Multisport and Coolfit card, Additional health insurance with dental care, 50% subsidized annual public transport card, bring a friend program, birthday gift
Средна заплата за сектора
2,160 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
850 лв / месец
13,050 лв / месец
Мнения и оценки от служители
Оператор, контактен център в реално време
Операторите в контактни центрове в реално време предоставят информация във връзка с отговори и запитвания на клиенти от всякакъв характер чрез онлайн платформи на уебсайтове и онлайн услуги за оказване на помощ в реално време. Те са на разположение за предоставяне на услуги чрез платформи за разговори и могат да разрешават запитвания от клиенти единствено посредством писмена комуникация.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- предлагане на алтернативни продукти и услуги на клиентите
- разбиране на смисъла на писмени съобщения
- писмено отговаряне на запитвания
Необходими основни знания
- характеристики на продуктите
- поверителност на информация
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.