1,670
Работа Operations Manager
64 нови обяви за работа
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Пълно работно време Постоянна работа Дистанционно интервю About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique ...
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Accounts Payable Team Manager with German and English
- Пълно работно време
- Постоянна работа
- Дистанционно интервю
Пълно описание
About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Unlocking digital performance. Delivering measurable results.
Location: On-site in Sutherland's Office, Sofia Working time: Monday to Friday 9 - 18h
Role Summary:
We are seeking a dynamic and experienced Accounts Payable Team Manager to manage our Customer Care and Accounts Payable (AP) operations in Bulgaria. The ideal candidate will possess strong communication skills in English and German, demonstrate leadership in driving team productivity, and ensure high-quality service delivery across order processing, query resolution, and RMA (Return Material Authorization) processes.
Key Responsibilities:
- Lead and manage a team handling Customer Care and AP processes
- Oversee daily operations including: Order Processing, Query Handling, RMA Management
- Accounts Payable responsibilities including: Invoice Processing, Supplier Queries, Payments, Vendor Management
- Ensure timely and accurate resolution of customer queries and escalations
- Drive team performance through KPIs and productivity metrics
- Foster a collaborative and high-performing team culture and manage team conflicts constructively and promote employee engagement
- Build and maintain strong relationships with internal stakeholders and external customers
- Ensure compliance with company policies and regulatory requirements
- Identify process improvement opportunities and implement best practices.
Required Qualifications & Experience:
- Fluent in English (must - spoken and written) and German (must - spoken and written)
- Minimum 5+ years of experience in Accounts Payable
- Prior experience in a Team Lead or Supervisory role
- Strong interpersonal and communication skills
- Ability to manage team dynamics and resolve conflicts effectively
- Customer-centric mindset with a focus on quality and service excellence
Preferred Attributes:
- Experience working in a multinational or shared services environment
- Strong analytical and problem-solving skills
- Ability to work under pressure and manage multiple priorities
- Passion for continuous improvement and operational excellence
What we offer:
- Additional health and life insurance coverage
- Generous annual leave
- Food vouchers and various discounts
- Competitive salary and clear career progression
- World-class on-the-job training
- Work in a cozy office
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
1,670 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
400 лв / месец
максимална
192,650 лв / месец
Мнения и оценки от служители
3.5
Добра 
3.2
3.2
3.2
3.4
3.0
3.2
4.2
3.8
3.9
3.7
4.0
Финален преглед
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