Commercial Director

Hilton Sofia

About Hilton Sofia

Hilton Sofia is a leading international hotel in the heart of Bulgaria’s capital, offering exceptional hospitality experiences to business and leisure travelers from around the world. As part of the Hilton family, we are committed to delivering the highest standards of service, creating meaningful guest experiences, and providing an inspiring environment where our Team Members can grow and succeed.

About the role

Exceptional Hospitality Starts with You

As a Commercial Director, you are not only leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Commercial Director, you will lead the hotel’s commercial strategy, driving performance across all revenue streams while creating opportunities that enhance guest experiences and deliver business success.

Responsibilities

Here's what you'll do during a typical day:

• Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth.
• Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets.
• Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments.
• Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand.
• Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions.
• Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value.
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs.

Qualifications

What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

What Do We Offer

• Competitive Annual Salary
• Attractive and rewarding incentive plan
• Endless opportunities to grow your career
• Personal development programs
• Go Hilton Team Member Travel Program at more than 9,500 hotels around the world
• Medical Insurance
• Free and healthy meals and coffee specialities
• Free Business Attire cleaning
• Other Team Member perks

Join Hilton Sofia and become part of a team where your passion for hospitality, commercial expertise, and leadership can make a meaningful impact. If you are ready to inspire, innovate, and drive success in one of the leading hotels in Sofia, we would love to hear from you. Apply today and start your next chapter with Hilton!