Работа Technical Support
286 нови обяви за работа
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Customer Support Agent with Spanish - emails and chat Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cypr...
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Customer Support Agent with German - chat and email Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus...
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Monitoring specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platfo...
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Monitoring specialist with German You’ll know A1 Bulgaria is the right place for you if you are driven by: Opportunities to learn and build your career; Meaningful work in a stable and fast-paced company; Diversity of people, projects, and platfo...
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Azure Customer Success Manager with German or Dutch Join our team of AI customer success experts and help customers accelerate their AI projects and usage of Azure AI Responsibilities · Engage with customers who are consuming Azure AI solutions a...
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Azure Customer Success Manager with English, German or Dutch Join our team of AI customer success experts and help customers accelerate their AI projects and usage of Azure AI Responsibilities · Engage with customers who are consuming Azure AI so...
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User support agent for a revolutionary device with slovak or hungarian
Астреа Рикрутмънт Eоодгр. София
2,330 лв - 2,730 лв / месец (нето) от работодател
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into ...
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SENIOR DATABASE ADMINISTRATOR Eviden Bulgaria is looking for a motivated professional to learn, grow and advance in a culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and ex...
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Customer Support Agent with Polish and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Customer Support Agent with Indonesian and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Customer Support Agent with Japanese and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK...
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Customer Support Agent with English - Mixed Shifts About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the ...
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Customer Support Agent with French and English About Us: Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, ...
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Description The Microsoft 365 Developer will design, develop, implement and maintain scalable, resilient, and secure enterprise solutions using Microsoft Power Platform tools including Power Apps, Power Automate, Power Pages, and Power BI, focusing ...
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Proxiad SEE is an IT Consulting and Software Development company, part of Proxiad Group France, with headquarters in Paris, over 25 years of industry experience, and 1300 + specialists. The Southeast Europe (SEE) branch employs 250+ professionals, op...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Plus500 is a global fintech firm providing online trading services in contracts for difference, share dealing, futures trading and options on futures. The company has subsidiaries in the UK, Cyprus, Australia, Israel, Seychelles, Singapore, Bulgaria, Estonia, the United States and Japan. Plus500 Bulgaria is an integral part of the Plus500 global family, considered as the operations center of the group.
Our Sofia office, located in the modern Capital Fort Building, houses over 200 talented and passionate team members. We pride ourselves on providing one of the best office environments in Bulgaria, fostering a cozy, friendly, and supportive yet professional and stimulating international atmosphere.
What We’re Looking For:
We seek enthusiastic team players who are smart, curious, and self-driven, eager to contribute to a product used by thousands worldwide.
- Provide information about financial instruments and services of the company;
- Respond to customer requests for installation, registration and regular operations with client’s software;
- Provide support regarding technical, trading and financial issues to customers queries by email and chat;
- Verify the request details with the customer;
- Research and answer questions and solve problems for a complete customer’s satisfaction;
- Follow up on the successful completion of each case;
- Fluency in the Spanish language;
- Fluency in the English language;
- Good computer literacy;
- Excellent typing skills;
- Analytical and problem-solving skills;
- Ability to prioritise tasks and work with minimal supervision;
- Financial/Economic background or education will be considered as an advantage;
- Customer service experience will be considered as an advantage;
- Willingness to work on late and night shifts;
Facilities
- Gym
- Video Games
- Fully Stocked Kitchen
- Recreation area
- Ping Pong Table
- Jago Football table
- End of the year party
- Summer team building
- Annual Team Days
- Event calendar with various social gatherings
- Tickets to games of our sponsored teams
- Subsidized meals
- Multisport and Coolfit card
- Health insurance with dental care
- 50% subsidized annual public
- transport card
- Bring a Friend Program
- Birth/Birthday Gifts
Средна заплата за сектора
2,160 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
850 лв / месец
13,050 лв / месец
Мнения и оценки от служители
Оператор, контактен център в реално време
Операторите в контактни центрове в реално време предоставят информация във връзка с отговори и запитвания на клиенти от всякакъв характер чрез онлайн платформи на уебсайтове и онлайн услуги за оказване на помощ в реално време. Те са на разположение за предоставяне на услуги чрез платформи за разговори и могат да разрешават запитвания от клиенти единствено посредством писмена комуникация.
Необходими основни умения
- гарантиране на удовлетвореността на клиентите
- намиране на решения на проблеми
- извършване на няколко задачи едновременно
- предлагане на алтернативни продукти и услуги на клиентите
- разбиране на смисъла на писмени съобщения
- писмено отговаряне на запитвания
Необходими основни знания
- характеристики на продуктите
- поверителност на информация
- характеристики на услугите
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
При интерес от работодателя очаквайте връзка на посочените от вас контакти.