Работа Technical Support
595 нови обяви за работа
-
Пълно работно време Постоянна работа Дистанционно интервю Advanced Technical Support Specialist with French *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solution...
-
Senior L2 SaaS Technical Support Engineer *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our...
-
Senior L2 SaaS Technical Support Engineer *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX) solutions to our...
- Пълно работно време Постоянна работа Дистанционно интервю
Technical Support Specialist with German (Renewable Energy) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (CX...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Подходяща и за студенти Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю Подходяща и за кандидати с малък или без опит
Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 40,000 tech experts across 30+ countries combine best-in-class technologies and cross industry knowledge to drive purpos...
-
2,510 лв / месец (нето) от работодател TTEC highly values your skills, so we invite you to join our team. "In an ever-changing world, our sense of purpose is constant. We honor our legacy as we build the future, a better world for generations to come." As an Automotive Technical Support...
-
TTEC highly values your skills, so we invite you to join our team. "In an ever-changing world, our sense of purpose is constant. We honor our legacy as we build the future, a better world for generations to come." As an Automotive Technical Support...
- Пълно работно време Постоянна работа Дистанционно интервю
Technical Support Specialist with English (Renewable Energy) *All interviews will be conducted remotely (online or by phone). Pontica Solutions is an award-winning outsourcing company that specializes in delivering innovative customer experience (C...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Position Overview In this role, you will help customers successfully transition from legacy platforms to Cloud solutions and resolve technical issues through phone, email, and chat support. Full-time position. Hybrid working model (3 days per week in...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи
Position Overview In this role, you will help customers successfully transition from legacy platforms to Cloud solutions and resolve technical issues through phone, email, and chat support. Full-time position. Hybrid working model (3 days per week in...
-
We are looking for a Technical Support Specialist with excellent English skills to join our team and support customers in a Microsoft 365 / Azure environment. This is a great opportunity for someone who is passionate about technology, enjoys solving...
- Пълно работно време Постоянна работа Възможност за работа от вкъщи Дистанционно интервю
HCLTech is a global technology company, home to more than 219,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and produc...
-
About Akkodis: Akkodis is a global digital engineering consulting company that enables organizations to innovate and accelerate by applying technology to redefine how processes and products are developed, powered and optimized. With deep expertise a...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Advanced Technical Support Specialist with French
- Пълно работно време
- Постоянна работа
- Дистанционно интервю
Пълно описание
Advanced Technical Support Specialist with French
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.
We are looking for an experienced Advanced Technical Support Specialist with French to join our team. In this role, you will play a key role in improving first contact resolution, supporting users independently, and collaborating closely with Expert Desk and specialist teams on more complex cases.
- *All interviews will be conducted remotely (online or by phone).
Committed to excellence and continuous improvement, we transform our talent into high-quality experts, providing opportunities for learning and development, vertical and horizontal growth.
Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hypermarkets. They offer a wide range of products, including groceries, household items, and electronics, all while emphasizing quality, affordability, and sustainability. With a strong commitment to social responsibility, they support local communities and promote environmentally friendly practices.
We are looking for an experienced Advanced Technical Support Specialist with French to join our team. In this role, you will play a key role in improving first contact resolution, supporting users independently, and collaborating closely with Expert Desk and specialist teams on more complex cases.
What would you do in this role:
- Handle and resolve incidents and service requests within the agreed scope
- Provide advanced user support for Microsoft Workplace technologies
- Perform remote troubleshooting and root cause analysis
- Ensure high-quality ticket documentation and categorization
- Escalate and coordinate complex issues with Expert Desk and specialist teams when required
- Support continuous improvement initiatives and knowledge transfer activities
- Contribute to maintaining high service quality and customer satisfaction
- Excellent written and verbal communication skills in French (C1) and English (B2) is a must.
- 2–5 years of experience in IT Support, Service Desk, or End User Support
- Experience with ITSM/ticketing tools (e.g., ServiceNow)
- Knowledge of Microsoft 365 and Windows 10/11 troubleshooting
- Experience with remote support and incident/request management
- Familiarity with Active Directory/Entra ID, Exchange Online, MFA, and basic networking
- Strong customer service, communication, and documentation skills
- Experience working with knowledge bases and process documentation
- ITIL Foundation certification
- Microsoft certifications
- Experience working in enterprise environments
- An attractive remuneration. Referral bonuses.
- Standard working hours, Monday-Friday.
- Full training provided.
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Digital Food Vouchers.
- Open-minded management team promoting innovation, and personal and professional development.
- Permanent employment; full-time.
Средна заплата за сектора
9,780 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
минимална
500 лв / месец
максимална
327,650 лв / месец
Финален преглед
Увери се, че информацията е точна и ако всичко е наред натисни „Изпрати“ и твоята кандидатура отива незабавно за преглед в .
Вие се съгласявате с общите условия на Yox. При натискане на кандидатствай: 1) вие се съгласявате с общите условия на Yox, Политиката за Поверителност и Политиката на използване на бисквитките. Съгласявате се и разрешавате вашето резюме да може да бъде изпратено към работодателя (не е гарантирано получаване) и да продължи да се обработва и анализира съгласно нашите условия и политики. Натискайки „Изпрати“се съгласяваш с на Yox.bg
Честито, вашето резюме беше изпратено успешно!
При интерес от работодателя очаквайте връзка на посочените от вас контакти.