Работа Customer Support Representative
128 нови обяви за работа
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Who we are: Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating...
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Customer service representative with fluent french – inbound calls (standard working time)
Groupe Owlianceгр. София
2,250 лв - 2,640 лв / месец (нето) от работодател
„Tessi Groupe” (13 000+ members) – is a leading company in the documents and data processing business. In connection with our continuous growth we are looking for more members to join our 830+ people site in Sofia for the role: Customer Servic...
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As a Customer Service Representative, you will be joining a great team of young, inspired, and motivated persons. The only requirement is to present our company in the best possible way for our lovely clients, challenge and prove yourself! We are wor...
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Служители обслужване на клиенти T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалтика. Присъс...
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Продължаваме да растем! Винаги се стремим да използваме най-съвременните технологии, за да осигурим най-високо качество на услугите, ко...
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Shape the Future of Entertainment as a Consultant in Sofia! Yes, we can offer Part-Time! Who We Are: We’re a human-centered, tech-powered, intelligence-fueled company. We design, build, and run enterprise-wide technology solutions that touch hear...
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Sutherland Bulgaria is looking for motivated International Customer Service Professionals to join our dynamic, multicultural team for our Spotify client. If you want to become part of an exciting, positive and truly international environment where yo...
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Customer Success Specialist with Fluent German *All interviews will be conducted remotely (online or by phone). Explore the retail world of a prominent retail company based in Switzerland, known for its extensive network of supermarkets and hyperma...
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1,300 лв - 1,700 лв / месец (нето) от работодател
SPARK is the first and only electric car sharing service in Bulgaria and one of the top car sharing companies in Europe, focused on improving every day's life by providing zero-emission, easily available and affordable transportation in Sofia and Plo...
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We are growing! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and...
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Служители обслужване на клиенти - 4,6 и 8 часа T MARKET е част от литовската MAXIMA GRUPE, която е лидер в търговията с бързооборотни стоки в Прибалт...
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Are you ready to take the next step in your career? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Customer Support Specialist with Kazakh and English you will be a part of a great team...
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Company Description Join Sutherland - Where Your Career Soars! About us! Sutherland is pioneering Customer Experience Management (CXM) Globally for 37 Years! As a powerhouse in automation and innovative solutions, we thrive on delivering exception...
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Join Our Team - Work Remotely and Grow with Us! Pontica Solutions is an award-winning outsourcing company dedicated to delivering innovative customer experience (CX) solutions to clients worldwide across diverse industries, including High-Tech, FinT...
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Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! At Personio, Customer Success is more than one specific ...
Какво е това?
Това е изчисление на Yox за приблизителната работна заплата за тази позиция. Посочената стойност не е потвърдена от работодателя и може да се различава с реалната стойност на предлаганото възнаграждение.
Как се смята?
Изчислена Заплата е приблизителната стойност на възнаграждение за конкретната позиция на базата на данни от стотици хиляди обявени заплати по професия за последните 2 години. В Yox се предоставя и информация за заплатите от служители, която също е част от изчислението.
Защо тази информация е полезна?
Можеш да разбереш приблизителната заплата за тази позиция. Можеш и да филтрираш списъкът с обявите за работа по размер на работната заплата.
Пълно описание
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking and more.
What we are looking for:
Our partner is a well-known international company. They are the choice to the majority of global leaders of process equipment and device manufacturing within the semiconductor industry. Consistently delivering innovation, best-in-class reliability and cost of ownership, with a solutions that are optimized for value within their applications. Currently, they are opening their new service center in Bulgaria, and we are looking for a motivated and eager-to-learn professional to join their team in the role of:
Customer Support with German and English
Responsabilities:
- Sales order & Claims creation
- Maintenance of customer portal
- Customer query handling related to TAT or amendments to orders
- Disputes / Issue resolution and RCA
- MIS reporting as needed
- Responsible for & Understands Order Management Process
Requirments:
- Level of English B1 and level of German B2
- Previous experience on a similar position (2 years)
- A very high level of Customer Orientation
- Should have Analytical skills.
- Order management – Prior Order Booking experience in Oracle
- Ability to work fact-based with high agility, accuracy and attention to detail
- Ability to determine and resolve root cause issues
- An understanding of business processes and controls
- Able to follow processes and provide “Best in Class” service and support
- Ability to work empowered, transparent and to tight deadlines and manage own and department workload accordingly
- Ability to work as an individual but also with other team members with minimum supervision once training is completed
- Good working knowledge in MS Office applications: Word, Excel, & PPT
- Good interpersonal and communication skills both written and oral
What we offer:
- Long-term job security with permanent contract
- Additional health insurance and life insurance
- Food vouchers
- Regular shifts, Mon-Fri
- Competitive salary + extra bonuses
- World-class on-the-job training
- Multisport card partially covered by the company
- You will become part of a recognized international market leader and can enrich your CV
- An ambitious corporate culture that encourages internal promotions and professional development
- Team building and social activities, volunteer participation, charity events and much more
- Apply and you will get the full broad information about your possibilities with us
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted
Социални Придобивки
- health_and_safety iconДопълнително Здравно Осигуряване
- card_giftcardВаучери за Храна
- sports_footballКарта за Спорт
- timer_offГъвкаво Работно Време
- credit_cardБонусова Система
- groupsПартита/Тиймбилдинг
- emoji_food_beverageБезплатни Напитки
- videogame_assetЗала за Почивки/Забавления
- airport_shuttleБезплатен Служебен Транспорт
- health_and_safetyЗастраховка живот
- date_rangeДопълнителен Годишен Отпуск
- devicesДигитални услуги
- psychologyПсихолог
- shopping_cartОтстъпки/Намаления в Търговски Обекти
- emoji_peopleПрограма препоръчай приятел
- luggageРелокация
- schoolБезплатни Обучения/Курсове
- child_friendlyСтартов Пакет Раждане на Дете
- local_parkingБезплатно Парко Място
Средна заплата за сектора
2,140 лв / месец (изчислена от Yox)
Средна работна заплата за града изчислена от YOX
300 лв / месец
32,850 лв / месец
Мнения и оценки от служители
Финален преглед
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